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Bio

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Michael Arnold is a seasoned executive with a proven track record in leadership, customer experience, and business development. As a Guest Experience Associate at the Seattle Mariners, he has honed his skills in call center operations and customer service. Previously, he worked as an English Language Teacher at Jiangsu University of Technology, where he taught Western Culture and English to students. With a Bachelor of Arts degree in Broadcasting/Telecommunications/Journalism from Arizona State University, Michael has a strong foundation in media and communication. He is fluent in English, Spanish, French, Chinese, and Japanese, and holds a TEFL/TESOL Certificate.

Experience

  • Seattle Mariners
    • Seattle, Washington, United States
    • Guest Experience Associate
      • Mar 2023 - Present
      • Seattle, Washington, United States

  • Jiangsu Broadcasting Corporation
    • Changzhou, Jiangsu, China
    • Entertainer
      • Sep 2013 - Jun 2022
      • Changzhou, Jiangsu, China

      Did many television spots on Changzhou Television, as well as variety shows and commercials. Filmed 15 movies and promotional videos for Changzhou City, China Railway Corp, other Chinese companies, shopping malls and student productions. Highlighted in various magazines and newspapers. Performed the Chinese song, "Tong Hua" on national television during Christmas.

    • University Teacher
      • May 2013 - Jun 2022
      • Changzhou, Jiangsu, China

      Taught Western Culture, English Speaking Countries, Western News and Oral English. I also attend the weekly English Corner. In addition, I am a judge at most English language competitions. I attend all relevant activities pertaining to my job.

  • CRRC Corporation Limited
    • Changzhou, Jiangsu, China
    • English Language Teacher
      • Jan 2015 - Jan 2018
      • Changzhou, Jiangsu, China

      Taught English to CRRC employees for 3 years to help those going abroad. I taught a total of 18 classes and 625 students at that time. The other group taught a total of 14 classes and 480 students while I was there. So in total, I influenced some 1100+ students. I no longer work at CRRC, however I frequently take trips to their cities to see my former students as well as students I didn't teach in 2018-2019.

  • Comcast
    • Greater Seattle Area
    • Information System Manager
      • May 1983 - Apr 2013
      • Greater Seattle Area

      This was my life for 30 amazing years. From Scottsdale, Arizona to Bellevue/Bothell/Fife, Washington. I worked in so many capacities that it's hard to list. I began with United Cable, then United Artists, TCI, AT&T Broadband and finally Comcast. The major positions I held was as an IS Coordinator, Analyst Lead, Project Manager, Billing Coordinator, and IS Supervisor at various stages of my career in cable television. I stayed true to my major in Broadcasting and Telecommunications.

Education

  • 1977 - 1982
    Arizona State University
    Bachelor of Arts (B.A.), Telecommunications/Broadcasting/Journalism
  • 2012 - 2012
    TEFL Educator
    TEFL/TESOL Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor

Suggested Services

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Industry Focus. “Education Management”

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