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Mia Phan is a seasoned executive with a proven track record of driving business growth and delivering exceptional results. As a Director at Ketos Limited T/A misoi, she spearheaded market research, collaborated with external partners, and developed business plans that drove operational efficiency and staff training. Prior to this, Mia held roles as a Restaurant Manager at The Tang ltd, where she managed staff, implemented process improvements, and ensured seamless service delivery. As a skilled professional, Mia has honed her expertise in areas such as management, marketing, and digital painting. She has a strong background in Microsoft Office applications, including Excel, Word, PowerPoint, and Office. Her experience as a Software Developer at MyMahi has also equipped her with expertise in debugging, UI migration, and CI/CD processes. Mia holds a Bachelor's degree in International Business from IPU New Zealand and has obtained certifications in Angular Essentials, The Web Developer Bootcamp, and Understanding Typescript from Udemy, as well as an edX Verified Certificate for Creative Coding.

Credentials

  • Angular Essentials
    Udemy
    Jan, 2022
    - Apr, 2026
  • The Web Developer Bootcamp
    Udemy
    Jan, 2022
    - Apr, 2026
  • Understanding Typescript
    Udemy
    Jan, 2022
    - Apr, 2026
  • edX Verified Certificate for Creative Coding
    edX
    Sep, 2020
    - Apr, 2026

Experience

  • Ketos Limited T/A misoi
    • Palmerston North, Wanganui-Manawatu, New Zealand
    • Director
      • Sep 2021 - Sep 2023
      • Palmerston North, Wanganui-Manawatu, New Zealand

      - Conduct market research to explore and identify the trend in local consumers.- Collaborate and maintain relationships with external consultants, agencies, and business partners to translate business requirements into products, experience and services.- Utilise and form the business practice and framework to deliver a smooth and efficient operation, including staff training.- Build and regularly revise the business plan to keep all information updated with business goals, financial reviews, strategies, and tactics.

  • MyMahi
    • Palmerston North, Wanganui-Manawatu, New Zealand
    • Software Developer
      • Dec 2022 - Feb 2023
      • Palmerston North, Wanganui-Manawatu, New Zealand

      - Assist in debugging and fixing minor bugs in backend services- Migrate app's UI from Angular Flex Layout library to Tailwind CSS- Follow CI/CD processes to take code from development, to testing, to deployment, maintaining codeownership

  • The Tang ltd
    • Palmerston North, Wanganui-Manawatu, New Zealand
    • Restaurant Manager
      • Apr 2018 - Aug 2021
      • Palmerston North, Wanganui-Manawatu, New Zealand

      -Manage stock level, front house and kitchen staff members-Recruit and train staff members-Ensure a smooth operation and the best service to be delivered-Prepare and present staffing/sales reports-Make improvements to the running of the business and developing the restaurant

Education

  • 2014 - 2017
    IPU New Zealand
    Bachelor's degree, International Business

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