Experience

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  Zero Waste Scotland

  • United Kingdom
  • Non-profit Organizations
  • 100 - 200 Employee

  • PMO Manager

    • Feb 2023 - Present

    Drive the implementation and uptake of the emerging Portfolio, Programme and Projects governance model (P3M) across the Zero Waste Scotland portfolio• Understand the organisational drivers and strategically plan the delivery of the PMO function including Performance Metrics and Evaluation Framework, and Benefits Management Framework driving operational excellence• Support the annual planning process ensuring timely approval to meet Scottish Government timeframes, including effective scoping and planning of projects.• Manage the operational running and continuous improvement of the PMO including best practices and any required resource and capability skills based on organisational requirements and gap analysis.• Oversee management of people resource allocation and utilisation across the portfolio, engaging with functional leads and programme managers to ensure supply and demand are aligned to meet project deliverables. • Collaborate with and guide Outcome Programme Managers and Project Managers to achievecompliance with all relevant approved corporate policies, processes and procedures (such as risk management, financial reporting etc)• Lead the Programme Management Office team, ensuring clear objectives and priorities for team colleagues whilst responding to changing priorities accordingly• Provide direction on any opportunities to improve and deliver the portfolio using analysis and insights to drive new ideas and ways of working• Lead the compliance with, and continuous improvement of, all programme and projects templates, records management and version control standards in agreement with information governance policies and standards• Oversee the collation and delivery of all programme reporting as per prescribed standards, procedures and schedules (e.g. Board packs, Performance Metrics and Evaluation Framework dashboards, consolidated resource place, consolidated milestone plan, summary financial data)

  • Transformation: working group

    • Apr 2022 - Present

  • 23/24 Scottish Government Delivery Plan Lead

    • Oct 2022 - Mar 2023

  • Capability Partner - Circular Economy & Organisational Capability

    • Jun 2022 - Feb 2023

    A diverse role with responsibility for developing P3M capability for programme and project managers to a level of excellence.• Support the Portfolio and Project Directorate progress through its P3M3 maturity journey.• Lead and motive a team of Project Managers, enabling them to thrive and achieve their full potential.• Implement a capability improvement plan that addresses any capability gaps and supports.continuous improvement of project management capability, taking an active role in training and development.• Undertake analysis of project management training and development needs, developing standard learning plans for roles, identifying available courses, and establishing links with external providers.• Work closely with HR to develop a structured approach to development across the project delivery profession, helping colleagues find the support they need throughout their careers.• Work closely with the Outcome Programme Managers (OPM) to ensure skills interventions will work to support the delivery of project performance capability.• Manage the project demand network, ensuring the right people are on the right projects; enabling effective alignment of skills and experience with the project portfolio.• Provide full visibility of overall competency and capability in people across all project management roles.• Establish and grow a project management knowledge hub for all Zero Waste Scotland colleagues to learn project management skills, share best practice and promote a supportive learning environment.

  • Circular Economy Education & Skills Workstream Lead

    • Aug 2021 - Jun 2022

  • Circular Economy Education & Skills Project Management & Consultancy

    • Mar 2020 - Aug 2021

    Project management and consultancy role with responsibility for managing and providing technical expertise into complex cross functional and cross sector partnership projects to supporting Scotland’s transition net-zero. Currently, this includes developing strong relationships to deliver Zero Waste Scotland’s commitments as part of the Climate Emergency Skills Action Plan (CESAP) priority actions including development of Scotland’s Green Jobs Skills Hub, Green Internship Scheme, Circular Economy Skills Audits and a national Construction Retrofit Training Programme.Role includes:- Strategic Business Case & Project Initiation Documentation development and review- Education & Skills strategy development and long term route map - Programme strategic development aligned to national Climate Emergency Skills Action Plan.- Writing funding application budget proposals, ensuring programme and project delivery objectives meet award grant criteria.- Project Management and delivery of SBC objectives including identification of RISK, resourcing, financial forecasting and management, information management, success indicators and measurement, monitoring, evaluation and impact and benefits management.- Developing and managing relationships with internal and external partners and stakeholders of CESAP, Scottish Government, industry sectors, agencies and the Circular Economy Education & Skills Hub.- providing internal consultancy to other Zero Waste Scotland teams, external partners and wider organisations Committed to the development of others through support of MSc Project Management student studies and the wider project management profession speaking at APM Global Conference 2021, developing podcasts on Project Success and supporting the development of sustainability competencies for project management.

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  Electric Motor Controls Ltd

  • East Kilbride

  • Engineering Business Operations Manager

    • Aug 2017 - Mar 2020
    • East Kilbride

    Senior operations focused programme management and business development role responsible for developing strategy, change management and behaviour change, delivering a programme of complex cross functional transformation projects. Role required direct reporting to group Directors with responsibility for driving operational and digital transformation across the business including group systems, processes and operations of multiple trading companies managing across functions including engineering, manufacturing, sales, procurement, IT, finance and HR. Engineering context includes integrated electrical and network controls and solutions design services.

• 

  Service Design Scotland

  • Consultancy

  • Service Design Consultant

    • Sep 2016 - Aug 2017
    • Consultancy

    Greenfield service design role supporting clients and design teams to design, develop and deliver projects including service re design, new product development, across engineering, NHS services, digital healthcare, and third sectors. This involved working with client to develop business improvement strategy and pre-merger talks to analyse current processes, risk, IT, structure and resources, incorporating merger company industry practices and standards.Additional business development responsibility included horizon scanning, mapping new service potential, identifying opportunities for growth and income generation.Responsibilities: Research Planning, Expectation alignment with Management and User Engagement. Activities: Discovery of end user needs through Ethnographic Research, Workshop planning and facilitation, Participatory Design, Analysis and Synthesis. Supporting the company's efforts to evangelize about Service Design practices and promoting the use of different user-centered methodologies throughout the Design Process.

• 

  SML Process (Oil & Gas) Ltd

  • Company Secretary

    • Dec 2010 - Sep 2016

    SML Process Ltd is an oil and gas consultancy specialising in both upstream and downstream process engineering solutions. As a new business startup it brought together engineering skills in chemical/ process supported by my project management and organisational design skills.Responsibilities include collaborating with Directors and associated agencies to design, develop and implement internal financial systems procedures incorporating Company House registration, VAT and Corporation tax payments and compliance, client invoicing and payments including IR35 regulations, insurance and liabilities and data security.

• 

  Highlands and Islands Enterprise

  • Isle of Lewis

  • Innovation Researcher

    • Apr 2016 - Apr 2016
    • Isle of Lewis

    ’Bealach’ was an independent project that involved multiple stakeholders including GSA, Highlands & Islands Enterprise, An Lanntair and the Uig Community. The project aim was to look at how art could play a role in developing the route from Stornoway to the planned 2020 UNESCO St Kilda World Heritage Site at Uig. Where this project had a cultural focus there were the partnership objectives to take into consideration as this route was to increase tourism to the planned UNESCO site at Uig. A UNESCO report had stated that the development of the route from the ferry terminal to Uig would have an impact as to the success of the planned site, a site which would increase tourism and provide employment.My role was to use Design Innovation Research Strategies and participatory engagement methods in order generate insights that would inspire a piece of art. This involved travelling across the Isle of Lewis working collaboratively with the artist, communities and tourists whilst keeping the project stakeholders up to date with our progress. Based upon my engagement and insights, the artist Thomas Keyes created an illuminated manuscript using bold colours and imagery, drawing inspiration from the colours of the local landscape and the history of Uig.

• 

  Toshiba

  • Tokyo, Japan

  • Service Designer (Sustainability IoT Products & Services)

    • Nov 2015 - Jan 2016
    • Tokyo, Japan

    Innovation role managing global partnership project designing and developing sustainability products and services for Toshiba in collaboration with Parsons University (New York) and China University (Tokyo). Managing remote multidisciplinary global teams including technical specialists to inform Iot and digital solutions utilising remote collaboration and online project management software.

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  Ramesh Meyyappan

  • Glasgow

  • Project Planner

    • Jun 2012 - Jun 2012
    • Glasgow

    Working with internationally acclaimed visual artist Ramesh Meyyappan, TV Presenter Belinda Lee and the production team of Singapore TV’s ‘Find me a Singaporean’ TV show to plan and deliver a programme of filming content to document Ramesh’s international success and life in Glasgow. As a deaf artist, the team had the opportunity to explore accessibility and communication in designing, managing and delivering projects.

• 

  Council - Various

  • Education (ICT, Primary, Additional Support Needs, Subject Co-ordinator)

    • Aug 2004 - Jul 2009

    Design, develop and deliver internal school projects collaborating with senior management and pupils to meet personal learning goals whilst ensuring alignment with governed learning objectives and outcomes.Co-design, develop and deliver cross curricular projects to meet key stage, whole school and Education Authority cross partnership targets and policy intents.

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  Rynex Engineering Ltd

  • Sales & Marketing Coordinator

    • Feb 2001 - Aug 2003

    A sales & marketing role with the responsibility of utilising technology as an enabler to co-ordinate a UK wide sales team refocusing how sales leads and key information are tracked and delivered A sales & marketing role with the responsibility of managing key projects utilising technology to co-ordinate a UK wide sales team refocusing how sales leads and key information are tracked and delivered. This involved collaborative, participatory projects to co-design, deliver and manage sales tracking software and associated processes to reflect UK sales team needs, ultimately resulting in the co-ordination of the UK sales team ensuring sales briefs, governance documentation and updates are tracked and communicated to ensure clarity in opportunity, progress and agreements.Collaborating with teams across the 4 divisions of the business including Robotics, Process Pipework, Fabrication and Packaging.

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  ScotlandArt.com

  • Glasgow, United Kingdom

  • Galleries Manager

    • Sep 1999 - Feb 2001
    • Glasgow, United Kingdom

    Management role reporting to Company Directors for the running of both digital and physical art galleries with an ethos of supporting and empowering students and graduates of the art schools to establish/continue their careers. Specific responsibility for working with marketing agency to design, develop and deliver projects associated with the launch of the new digital art gallery.