Bio
Credentials
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Cert lV in Training and Assessment
-Jun, 2013- Apr, 2026 -
MBA
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Experience
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Legacy Brisbane
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Hervey Bay, Queensland, Australia
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Branch Office Administrator
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Nov 2019 - Present
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Hervey Bay, Queensland, Australia
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for Opportunities
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Ballarat, Melbourne, Geelong
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Currently Looking
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May 2018 - Nov 2019
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Ballarat, Melbourne, Geelong
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Fairfax Media
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Ballarat, Australia
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Consultant
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Jul 2016 - Sep 2017
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Ballarat, Australia
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Ballarat
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Daylesford
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Hepburn Shire Council
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Sep 2013 - Mar 2016
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Daylesford
Masters Degree in Business Administration
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FE TECHNOLOGIES
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Geelong, Victoria, AUSTRALIA
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BUSINESS DEVELOPMENT EXECUTIVE
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Jun 2011 - May 2013
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Geelong, Victoria, AUSTRALIA
Business Development Executive
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Avaya United Kingdom (Communications Solutions
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Guildford, United Kingdom
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Account Manager
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Nov 2007 - Nov 2010
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Guildford, United Kingdom
Responsible for contributing to the revenue target of the Sales TeamResponsible for an annual incremental target Accountable for maintaining and nurturing the relationship between Avaya Channel and key account customers in the United Kingdom and areas in the rest of EuropeResponsible for managing the relationship between Avaya and their Channel Business partners in the United Kingdom
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Regional Sales Manager
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Aug 2005 - Jun 2007
Manager of Western Cape Region
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REGIONAL ACCOUNT MANAGER
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Aug 2005 - Jun 2007
Appointed to manage and take strategic control of the regional corporate businessResponsible for all aspects of corporate account management activitiesManaged Corporate Accounts in the Region Developed & implemented wireless communication solutions for large companies & SMB'sDevelop and introduced a long-term strategy for retaining existing businessImplemented and managed Customer Satisfaction measures
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AREA SALES MANAGER
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Aug 1998 - Aug 2005
Telkom Direct Retail Stores, Telkom Appointed to take operational, commercial and strategic control of the business areaAccountable for increasing Customer Satisfaction targets in the business areaResponsible for managing 13 retail outlets with an operating budget R13M, staff - 85Implemented fixed & mobile telecommunication solutions for SME's & residential clientsDeveloped, implemented and managed business plans and marketing campaignsIntroduced a business strategy to retain, close and open new retail outletsUndertook a major role in the project team launching cellular products into retail storesChampioned the 'Ambassador Programme' providing solutions to business customersWas a founder member of ESPN the 'Entrepreneur's Service Provider Network'Nominated as a Director of ESPN and was the sole representative for Telkom SAProvided easy access to services, including ICT solutions for small & medium business Delivered fixed and mobile telecommunication solutions to various customersEstablished relationships with corporate companies, SME's & the Dept of Trade & Industry
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CORPORATE ACCOUNT MANAGER
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Dec 1979 - Jan 1998
Initially appointed as a Teller for this commercial & private bank offering full range of servicesGained promotions to Sub Branch Manager, Outlet Liaison Officer & Banking Hall Manager Further promotion into Sales as a Consultant and finally Corporate Account ManagerResponsible for all aspects of selling EDC hardware and services to top corporate accountsDeveloped successful strategies in order to meet targets and client expectationsReported directly to Regional Sales Manager on strategy and performance
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Education
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2005 - 2007University of Cape Town Graduate School of Business - South Africa
Masters, Business Administration -
2005 - 2006University of Cape Town
MBA, BUSINESS
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