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Bio

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Mercia Rego is a seasoned operations manager with 1 year of experience in banking, leveraging her skills in product strategy, risk management, and portfolio analysis. She holds a Master's degree in Business/Management and Informatics from the University of Azores.

Experience

    • Operations Manager (Banking)
      • May 2023 - Present
      • London

  • Finpoint Limited
    • London, United Kingdom
    • Client Business Development and Administration Manager
      • Apr 2016 - Present
      • London, United Kingdom

      Leading the product strategy and go-to-market at Finpoint. We make it easy for SMEs and advisors to find the right business finance, savings or insurance option. Our 24/7 service is delivered in collaboration with a panel of 134 lenders, 30 of whom are not on any other platform.We are proud to be partner of choice for the UK's most respected organisations. This includes the Federation of Small Businesses, Chambers of Commerce, Growth Hubs and UK Finance, the collective voice representing more than 250 banks and lenders.

    • Portugal
    • Banking
    • 700 & Above Employee
    • CREDIT ANALYST - RISK MANAGEMENT - RISK ANALYST - PORTFOLIO MANAGEMENT
      • Jan 2011 - Oct 2013

      - Assessing credit quality of a counterparty, credit scoring and credit ratings on a risk-based pricing;- Generate financial ratios with the use of software (Excel, SAS and other internal financial software) to analyze numerical data;- Determine interest rates for potential or existing customers according to risk using credit scorecards with products such as unsecured personal loans or mortgages;- Setting credit limits with revolving products such as credit cards and overdrafts;- Production of various portfolio analytical reports, identifying and analysing a variety of risks, including Consumer Credit Risk, Market Risk and Liquidity Risk;- Collections Management for customers debt, including Mortgages, Credit Cards, Loans and Overdrafts; - Debt Recovery through ongoing Portfolio monitoring; - Monitor, evaluate and assess all aspects of the collections strategies from a Credit Risk perspective; communicate results, conclusions and recommendations to Senior Management;- Implement Key strategic initiatives across the whole Collections and Recoveries Lifecycle.

    • LOAN OPERATIONS ANALYST / LOAN OFFICER
      • Nov 2008 - Jan 2011

      - Meet with applicant’s to obtain information for loans and answer questions about the process;- Explain to customers the different types of loans and credit options, as well as the terms of those services;- Obtain and compile copies of loans applicants, credit histories, corporate financial statements, and other financial information;- Analyze applicant’s financial status, credit, and property evaluations to determinate feasibility of granting loans;- Refer loan applications to management for approval.

    • PRIVATE BANKER
      • Jan 2006 - Nov 2008

      - Processing all new accounts transactions; assisting customers in their selection of various accounts and financial services; - Cross-selling the bank’s products and services; opening, maintaining or closing all accounts type;- Handling customer queries face to face, over the phone or via correspondence;- Providing information about various services, bank products and recommending suitable products to meet sales targets.

    • SENIOR PRIVATE ASSISTANT - COMPANY DIRECTOR
      • Apr 2005 - Jan 2006

      - Proactively informing and communicating to colleagues up, down and across the organization, providing updates on projects;- Maintaining diaries, typing, filling and organizing meetings;- Managing databases using a variety of software packages;- Implementing and maintaining procedures/administrative systems;- Preparing letters, presentations and reports.

    • CUSTOMER SERVICES
      • Sep 2004 - Apr 2005

      - Setting up and maintaining customers’ accounts; - Dealing with enquiries and promoting products and services to customers; - Update account details and general administration tasks such as maintaining records, opening post and sending letters to customers.

    • INTERN - APPRENTICE
      • Jul 2003 - Apr 2004

Education

  • 2001 - 2005
    University of Azores
    Master's degree, Business/Management and informatics

Suggested Services

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Industry Focus. “Insurance”

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