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Mercedes Rios is a seasoned HR professional with 20+ years of experience in human resources management, including senior roles at Marriott International, Hyatt Hotels Corporation, and MBK Real Estate Companies. She has expertise in recruitment, talent development, and organizational culture. Mercedes holds a Bachelor of Business Administration degree from California State University-Long Beach and an Associate's Degree in Business Administration from Long Beach City College.

Experience

  • MBK Real Estate Companies
    • California, United States
    • Senior Regional People & Culture Manager
      • Nov 2023 - Present
      • California, United States

  • Hyatt Hotels Corporation
    • Long Beach, California, United States
    • Area Director Of Human Resources
      • Jul 2022 - Nov 2023
      • Long Beach, California, United States

    • Regional HR Business Partner
      • May 2017 - Jun 2022
      • West Coast

  • Loews Hotels & Co
    • Santa Monica, CA
    • Assistant Director of Human Resources
      • Nov 2015 - Apr 2017
      • Santa Monica, CA

  • Marriott International
    • Marriott Anaheim Hotel
    • Human Resources Manager
      • Sep 2014 - Nov 2015
      • Marriott Anaheim Hotel

    • Human Resources Manager
      • Jul 2008 - Jul 2014

      - Directly supervise a generalist and work closely with 16 managers and 14 supervisors in a 500 room hotel- Train 220 hotel associates on lifestyle branding, processes, and compliance- Speak at town-hall meetings for 100-150 employees and provide Spanish translations for other presenters- Oversee candidate identification process, conduct I-9 audits, and implement wellness initiatives.- Partner with recruiting company Hewitt to ensure effective advertising efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.- Coordinate new hire orientation and departmental orientation process to generate a positive first impression for new associates and ensure appropriate training. - Communicate rules and policies, the progressive discipline policy, Peer Review, Associate Resource Line, Business integrity line, and the Guarantee of Fair treatment to new and incumbent associates

    • Human Resources Generalist
      • Aug 2007 - Jul 2008

      - Assisted and supported HR management and the Hotel leadership team with handling and resolving Human Resources issues for approximately 800 associates.- Monitored and assisted managers/supervisors with hiring processes and issues.- Coordinated and conducted applicant drug screens, reference checks, background checks, motor vehicles checks, and social security verification.- Monitored all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.

  • Marriott International
    • LAX Marriott Hotel
    • Event Manager
      • Jan 2001 - Jul 2001
      • LAX Marriott Hotel

      - Managed 2 to 15 daily events including meetings, seminars, and social events.- Served as the main point of contact for clients before, during and after hotel event.- Prepared all documentation needed for event, such as resumes, banquet event orders, rooming lists, memos for special requests and distributed to all hotel departments.- Assisted clients with last minute details that came up throughout the event period.- Reviewed bills before they were sent out to ensure accuracy; made adjustments when necessary.

Education

  • 2005 - 2007
    California State University-Long Beach
    Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
  • Long Beach City College
    Associate's Degree, Business Administration

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources and Staffing”

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