Experience

• 

  DiscoveryPartners.io

  • Colombo, Western Province, Sri Lanka

  • Project Manager

    • Jan 2024 - Present
    • Colombo, Western Province, Sri Lanka

• 

  Acentura Inc

  • Colombo, Western Province, Sri Lanka

  • Project Manager

    • Apr 2023 - Jan 2024
    • Colombo, Western Province, Sri Lanka

• 

  Unicorn Solutions (Pvt.) Ltd

  • Sri Lanka
  • IT Services and IT Consulting
  • 1 - 100 Employee

  • Project Manager Scrum Master

    • Jun 2021 - Apr 2023

    •Conducting the sprint ceremonies which include sprint planning, sprint retrospectives, and dailyscrum meetings.•Keeping track of the tasks ongoing development and elaboration to ensure that both the customerand the team are in sync.•Communicating the scope of work and the cost associated with the customer and monitoring the time,cost, and scope constraints to ensure that the task is successfully delivered to the customer withinthe agreed timeframe.•Resource planning and follow-up of the assigned work.

  • Senior Product Support & Implementation Engineer

    • Aug 2020 - Jun 2021

    •Configuration of system features, databases, and reporting dashboards to fulfill client requirements.•Proposing improvements to the product based on client insights and user experience.•Actively involved in rolling out updates and new features to the user from start to end.•Automating the repetitive support tasks using available tools at the disposal to save time.•Contributing towards the already existing support framework and the knowledge sharing betweenthe team and resources.

  • Product Support and Implementation Engineer

    • Aug 2019 - Aug 2020

    •Working closely with the client, production development, and deployment teams to ensure the smooth functioning of the client's business operations.•Attending to the levels 1-3 customer support requests and ensuring they are solved within the SLAagreed with the client.•Monitoring and managing server logs and taking corrective actions to maintain the system's health.

• 

  Sri Lanka Telecom

  • Colombo

  • Electronics and Telecommunication Engineer

    • Nov 2017 - Jan 2018
    • Colombo

    •Training underwent in the National Transmission and Monitoring Center, Data Communication and Networking Center, and the SoftSwitch divisions.•Involved in provisioning, installing, and configuring network and telecommunication equipment.•Involved in a service upgrade project from 4G LTE to fiber optic.

• 

  Kevilton Electrical Products Pvt Ltd

  • Ratmalana

  • Electrical and Electronics Engineer

    • Nov 2016 - Jan 2017
    • Ratmalana

    Quality assurance of the goods against the ISO and SLS standards specified.Directly engaging with the procurement department for the raw materials imported for production.Analysis regarding the waste at the production line due to non-conformity of the expected standards.