Bio
Experience
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Central Texas Veterans Healthcare System
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Temple Veterans Hospital
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Adv Med Support Asst.
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Aug 2015 - Present
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Temple Veterans Hospital
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iHeartMedia
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Harker Heights, Texas
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Office Manager/ Sales Assistant
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Jun 2014 - Present
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Harker Heights, Texas
Office management: phones, fax, data entry, supplies. Daily & weekly reports.Accounts payable, accounts receivable, invoice, deposits, commercial confirmation, revisions and cancellation, computer programs: Viero, V Creative, Radio Fusion, Microsoft Excel. Company commercial comunication.
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US Navy
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Department of the Navy, Sasebo, Japan
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Petty Officer Third Class
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Jan 2008 - Feb 2011
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Department of the Navy, Sasebo, Japan
•Direct Supervisor of 35 employees, providing one-on-one counseling focusing on career development and advancement.•Selected above peers to serve as the Career Counselor and Training Manager for 96 personnel within the organization (Division) also served as the Departmental Administrator (Senior Enlisted Supervisor for Department) during Department's Senior Supervisor's absence.•Developed, created, maintained and ran training for Fire Drills, Fire Safety, Basic First Aid, Underway Events and Aviation Fire situations to maintain current fire ratings and to ensure that all Fire Protection personnel were properly trained utilizing the Plan of the Week (Word Documents).•Administration Assistant to three senior supervisors, master of organization, multi-line phones, faxes, copies, filing, typing, data bases, data-entry, supplies ordering and shipments receivables. •Maintained Data Bases for training files, personnel files and emergency contact files and career counseling.•Conducted career counseling gathering information from personnel about future career plans, reenlistment or advancement goals.
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US NAVY/ Bremerton Naval Hospital
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Bremerton, WA
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Medical Administration Clerk
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Sep 2006 - Jan 2008
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Bremerton, WA
•Managed over 3,000 files for the personnel office in the Administrative Department of the Hospital.•Communicated with doctors and directors from multiple departments throughout the hospital to retrieve information on specific patients to ensure that patient’s medical records were kept accurate and current.•Transferred to coding and pre-screened over 10,000 charts to rout to hospital coders and or tracked down Doctors to capture the proper signatures for the filing information.•Handled details of a highly confidential and critical nature and collect and prepare information for use in discussions/meetings of executive staff. •Pulled and requested records for Doctors and patients and made copies as well as shredding documents when necessary.•Maintained patient database to ensure all information that was searched for on any computer throughout the hospital was easily accessed and correct.
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US Navy
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Bremerton, WA
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Aviation Boatswains Mate
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Jun 2005 - Sep 2006
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Bremerton, WA
•Aircraft Director solely responsible for the safe and efficient movement and positioning of aircraft around the hangar bay.•Interacted with the flight deck division chiefs and officers during flight operations, to ensure safe flight operations in the management of aircraft elevator runs, launches and recoveries.•Second Senior female in Department and served as the Manager for 210 Junior females.•Surveyed complaints and problems on a daily from within the group of 210 females, then worked as a mediator contacting departmental supervisors to solve the personnel and work related issues to keep a balanced environment. •Directly responsible for the training and safety of all personnel in assigned division and direct supervisor for 22 personnel for the organization and up-keep of Bay 1 on board the ship.
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Kids Foot Locker
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Pensacola, Florida
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Assistant Manager
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Sep 2003 - Jun 2004
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Pensacola, Florida
•Established modeled and reinforced outstanding customer service and hand selling.•Fostered a positive work and shopping environment that embraced diversity and promoted sales.•Assisted Store Manager to develop a team of qualified Sales Associates who achieve established goals and objectives through training and development.•Supported, embraced, and helped implement new initiatives.•Maintained effective communication and partners with Store Manager and Customer Service Center (CSC), District Manager/Market Manager and Regional Director.•Supported Store Manager in management of store by executing and maintaining operational, promotional, and visual/merchandise standards and initiatives.•Protected and maintained company assets and resources to include inventory accuracy, fixtures and Store.•Lead store in the absence of the Store Manager, including opening/closing, customer service, operations, and store maintenance.•Helped achieve and exceeded all financial goals established for the store; helped to meet and exceeded sales plan and Daily percentages.•Communicated with vendors in the shipments and receiving of merchandise and all stock.
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City of Las Vegas/ Mayor's Office
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Las Vegas, Nevada
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Administrative Assistant
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Sep 1997 - Jul 1999
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Las Vegas, Nevada
•Provides high level administrative support to include, but not limited to, conducting and compiling research; preparing communication and reports; handling information requests (preparing correspondence)•Attends various meetings to record and maintain meeting minutes; arranging conference calls and scheduling meetings; ordering office supplies and keeping an appropriate par level. •Maintaining records, organizational chart and databases; receiving and filing documents, records and reports; open, sort and distribute mail; and, receiving visitors.•Basic office duties: multi-phone lines, fax, copy, file, maintain database, Data-entry, Access, Windows98.•Customer service, community events, (Ribbon Cuttings, Ground Breakings, Grand Openings)
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Education
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2011 - 2014Temple College
Associate of Arts and Sciences (A.A.S.), Human Resources Management/Personnel Administration, General
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