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Melissa Shaw profile image

Melissa Shaw

Customer Experience Team Lead at Quad
Intro Book
Marketing leader with 11 years of experience in integrated marketing and team management.
  • Claim this Profile
Location
West Sacramento, California, United S...
Skills
  • Direct Mail
  • Email Marketing
  • Integrated Marketing
  • Advertising
  • Digital Marketing
  • Show all
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Bio

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Topline AI
Melissa Shaw is a seasoned marketing professional with 11 years of experience in integrated marketing, leading teams and managing client relationships at top companies like Quad and Vertis Communications. She has a strong background in direct mail, email marketing, and media buying, with expertise in print management and advertising. Melissa holds a degree in Graphic Design from California State University-Sacramento.

Experience

  • Quad
    • Customer Experience Team Lead
  • Quad
    • United States
    • Advertising Services
    • 700 & Above Employee
    • Customer Experience Team Lead
      • Mar 2022 - Present

      I lead a team of Client Account Managers across the country supporting both internal and external clients with their printing needs.

    • Customer Service Dept Lead at Quad
      • Jul 2019 - Mar 2022

      Client Account Department Lead for West Sacramento and Portland retail print facilities.

    • Senior CSR
      • Jan 2013 - Jul 2019

  • Vertis Communications
    • Sacramento, California Area
    • Client Services Manager
      • Jun 2007 - Jan 2013
      • Sacramento, California Area
  • CBS Radio
    • Sacramento, Ca
    • Director Of Client Services
      • Jan 2002 - Jun 2007
      • Sacramento, Ca

      Helped plan and execute large scale (15,000+) and small scale (200+) events and concerts.

Education

  • 1996 - 2001
    California State University-Sacramento

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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