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Melissa Rondeau is a seasoned SAP professional with extensive experience in SAP Basis, Business Process, and Business Process Improvement. She has worked with various top companies, including CBS Corporate Business Solutions, DXC Technology, and Accenture.

Experience

    • Senior advisor
      • Mar 2024 - Present
      • United States

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • SAP Basis Team Lead
      • Apr 2022 - Feb 2024

      System RefreshesClient CopiesUnix script updates/changes

    • Sap Basis
      • Jul 2021 - Apr 2022

      System RefreshesSystem MonitoringTransportsMaestro 9.5 Agent Install/UpgradeFTP ScriptsDR Failover

  • GDH
    • Tallahassee, Florida, United States
    • Sap Basis
      • Apr 2021 - Jul 2021
      • Tallahassee, Florida, United States

      System RefreshesSystem MonitoringTransports

  • LEDVANCE
    • Wilmington, Massachusetts
    • Senior SAP Basis Administrator
      • Dec 2016 - Apr 2020
      • Wilmington, Massachusetts

      Primary Responsibilities include: • Mentor for other Basis Team Members• Self-learned Nagios via hands on trial and error and Nagios online training materials• Manage Nagios Hosts & Services Configuration, Monitoring, & Training • Research, Manage, Document, Perform, Test, Train others:• SAP Hardware Migration AIX to Linux• SAP Netweaver Installation on Windows• SAP Java Patches on Linux and Windows• SAP Kernel Patches on Linux and Windows• SAP Plug-Ins on ECC, ERP, CRM, SRM, BW/BI• SAP Host Agent Updates • Assist and perform post activities for SAP Hardware Migration to Microsoft Azure• SAP Trex Administration • SAP Basis Administration • SAP Solution Manager 7.2 Set-up Configuration • SAP BODS Administration - Address Directories• SAP Diagnostic Agent Support Pack Stack Upgrades• Early Watch Reporting Configuration• Analyze and implement SAP Security Hot Notes using System Recommendations/Solution Manager 7.2• Reports SAP software bugs to SAP and works with them to resolve problems• Provides on-call support and problem resolution for production systems on a rotating basis• Follow procedures and standards• Document technical processes and procedures• Perform defined tasks in a timely and high-quality manner

  • Kohl's
    • Salem, New Hampshire, United States
    • Seasonal Sales Associate
      • Aug 2018 - Feb 2019
      • Salem, New Hampshire, United States

      Maintain clean and organized Kids and Home Goods DepartmentAssist other department in organizationFold, hang, organize clothesMaintain clean changing roomsRestock ItemsAssist with online ordersAssist CustomersCashiering

  • Things Remembered
    • Salem, New Hampshire, United States
    • Engraver
      • Oct 2017 - Jan 2018
      • Salem, New Hampshire, United States

      CashieringEngraving

    • Systems
      • Nov 2016 - Dec 2016
      • Salem, NH

      Primary Responsibilities include:FACS Report WriterFACS Window MaintanceFACS Letter CreationsFACS Report executionFACS Data EntryFTP Data Files to/from clientsCreate/Maintain Word Templates to be used with FACSCreate/Maintain Spreadsheet reportsEnsure proper Change Control for changes

    • Senior SAP Basis Administrator
      • Feb 2010 - Mar 2016
      • Derry, NH

      Primary Technical responsibilities include:• Team Lead Back-up• Perform Monthly Basis Archer Audits• Analyze and implement SAP Security Hot Notes• Support Approva software configuration and connections along with managing Approva SAP Plug-Ins• Administers SAP production and development environments (Basis)• Co-ordinate and process scheduled System Refreshes• Analyze and implement SAP Archiving recommendations as it pertains to Housekeeping• Analyze and implement SAP DART tools• Analyzes and implements tasks for existing or proposed SAP systems• Participates in system, integration, performance and user acceptance testing for systems• Participates in post-implementation assessment and support• Reports SAP software bugs to SAP and works with them to resolve problems• Supports SAP programmers and configurators• Provides on-call support and problem resolution for production systems on a rotating basis• Participate in the design, build and support of new and existing interfaces to SAP (including, BI, SRM, Approva Biz-Rights)• Build and maintain a set of manual and automated operations procedures to ensure the integrity of the data• Perform defined tasks in a timely and high quality manner• Maintain the integrity and quality of production through operational procedures• Follow procedures and standards• Provide timely and effective support of user requests and activity• Maintaining and enhancing the SAP technical solution• Provide a stable and reliable SAP environment as well as provide timely and effective support to enhance or repair the system• Document technical processes and procedures

    • Sr. SAP Basis Administrator
      • Dec 2006 - Feb 2010
      • Billerica, MA

      Primary Technical responsibilities include:• Team Lead Back-up• Perform Monthly Basis Archer Audits• Analyze and implement SAP Security Hot Notes• Support Approva software configuration and connections along with managing Approva SAP Plug-Ins• Administers SAP production and development environments (Basis)• Co-ordinate and process scheduled System Refreshes• Analyze and implement SAP Archiving recommendations as it pertains to Housekeeping• Analyze and implement SAP DART tools• Analyzes and implements tasks for existing or proposed SAP systems• Participates in system, integration, performance and user acceptance testing for systems• Participates in post-implementation assessment and support• Reports SAP software bugs to SAP and works with them to resolve problems• Supports SAP programmers and configurators• Provides on-call support and problem resolution for production systems on a rotating basis• Participate in the design, build and support of new and existing interfaces to SAP (including, BI, SRM, Approva Biz-Rights)• Build and maintain a set of manual and automated operations procedures to ensure the integrity of the data• Perform defined tasks in a timely and high quality manner• Maintain the integrity and quality of production through operational procedures• Follow procedures and standards• Provide timely and effective support of user requests and activity• Maintaining and enhancing the SAP technical solution• Provide a stable and reliable SAP environment as well as provide timely and effective support to enhance or repair the system• Document technical processes and procedures

  • Accenture
    • Natick, MA
    • Sr Basis Administrator
      • May 1998 - Dec 2006
      • Natick, MA

      Client: Boston ScientificPrimary Technical responsibilities:• Administers SAP environments (Basis) • Supports Basis components: change control, patches, printing, authorizations and security• Analyze/implement tasks for SAP systems; installs SAP software and upgrades• Monitors the UNIX file system as it relates to SAP, makes recommendations for UNIX system administration• Participates in system, integration, performance and user acceptance testing• Participates in post-implementation assessment and support• Reports SAP software bugs to SAP and works with them to resolve problems• Supports SAP programmers and configurers• Provides on-call support and problem resolution on a rotating basis• Participates in the System Performance tuning and makes recommendations• Participate in the design, build and support of interfaces to SAP (including, BIW, APO, SAP Console, Filenet, PDM, Autosys)• Build and maintain a set of operations procedures to ensure the integrity of the data• Learn appropriate applications, technologies, tools, and procedures to perform independently• Responsible for some print, fax and email architecture• Maintain the integrity and quality of production through operational procedures• Follow procedures and standards• Maintaining and enhancing the SAP technical solution• Develop Tables, Transactions, and ABAP Programs for Basis Administration• Train new team members on processes, procedures, and technical aspects of environmentsPrimary Security and Authorizations responsibilities include:• Manage a Team of SAP Security and Authorization Administrators• Develop Tables, Transactions, and ABAP Programs for Security and Authorizations,• Work with Directors to assist in the design of Roles/profiles• Work with Directors to develop, implement, and enforce Security and Authorization Policies and Procedures• Train new team members on processes, procedures, and technical aspects of roles/profiles

    • Administrator
      • 1989 - 1993

Education

  • 1989 - 1991
    Castle Jr. College
    Associates, Executive Secretarial

Suggested Services

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Industry Focus. “Business and Professional Services”

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