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Melissa Ragos is a versatile professional with experience in teaching, customer service, and art restoration. She has worked as a Scheduling Coordinator, Instructor/Bartender, Department Manager/Senior Art Restorer, Floater Pre K Teacher/Fine Arts Lead Teacher, Art Restoration Technician, Apprentice, Teaching Artist, Freelance Illustrator, and Art Program Intern. She holds a Bachelor of Arts degree in Fine and Studio Arts from the University of Maryland.

Experience

  • Dr.Garcia and Associates
    • Baltimore, Maryland, United States
    • Scheduling Coordinator
      • May 2022 - Present
      • Baltimore, Maryland, United States

      •Coordinate services for 30-40 patients per day ensuring a full daily schedule free of any conflicts•Manage sensitive records of over 2000 patients, digitizing all paper records on practice managementsoftware called SoftDent•Screen over 50 calls per day, transferring only the vital information to the correct staff members•Send 25-30 emails daily, demonstrating a mastery in written communication and attention to detail

  • Pinot's Palette
    • Ellicott City, Maryland, United States
    • Instructor/Bartender
      • Sep 2021 - Present
      • Ellicott City, Maryland, United States

      • Guide customers step-by-step through to completion of an acrylic painting over a 2-2.5 hour course• Create a fun environment where customers are encouraged to engage and feel comfortable to participate• Educate customers on painting techniques and terms • Practice TAMs protocols to ensure a safe environment customers and staff

  • Prism Specialties
    • Hyattsville, Maryland, United States
    • Department Manager / Senior Art Restorer
      • Apr 2020 - Apr 2022
      • Hyattsville, Maryland, United States

      • Oversee daily operations within the department and ensure that safety protocols are met• Supervise all administrative tasks (i.e. estimating, invoicing, scheduling, inventory) • Perform quality control of outgoing jobs to verify that they are up to company standards• Act as department liaison for customers and insurance adjusters• Train technicians to perform art restoration, inventory, and company protocols • Travel to potential job sites to determine scope of work and educate customers on what procedures to take in order maximize salvageable items • Determine the priority level of all jobs based on customer and insurance adjuster needs • Perform candidate screenings and assessments of potential employees• Restore damaged art, including paintings, sculptures, antiques, and frames, back to pre-loss conditions• Handling of high-value fine art and antiques

    • Floater Pre K Teacher / Fine Arts Lead Teacher
      • Oct 2019 - Apr 2020
      • Washington D.C.

      • Assist lead classroom teachers on executing lesson plans and daily classroom duties • Observe students and gathered data on their cognitive and behavioral progression • Communicate with parents/guardians about students' progression and any available resources via parent-teacher conferences• Utilize positive reinforcement strategies to keep students motivated and focused • Perform clerical (i.e. organizing files, making copies, etc.) to maintain classroom organization• Create art lesson plans focused around curriculum requirements

  • Art Recovery Technologies (ART)
    • Hyattsville, Maryland
    • Art Restoration Technician
      • Sep 2017 - Oct 2019
      • Hyattsville, Maryland

      • Restored damaged art, including paintings, sculptures, antiques, and frames, back to pre-loss conditions. • Inventoried, estimated, and invoiced jobs that had been approved by home insurance companies. • Input service performed into company's tracking system• Communicated directly with clients through phone, email, or in person to coordinate service. • Packaged, handled, and transported artwork between restoration site and clients’ homes. • Supervised new employees and interns during their training and provided assistance as needed

    • Apprentice
      • Sep 2016 - Oct 2018
      • Mt. Rainier, MD

      • Assisted in the creation of Alma’s commissioned and personal works • Participated in brainstorming sessions for upcoming commissions and projects• Utilized the plasma cutter, metal grinder, and welding machine • Maintained organization of the studio space

    • Teaching Artist
      • Nov 2014 - Sep 2017
      • Hyattsville, MD

      • Lead teacher for children‘s art programs “Parents Night Out” and “Toddler Time” • Created engaging lesson plans centered on themes of social issues and cultural awareness for children 4 to 12 years old • Taught fun, easy-to-follow techniques for painting and crafting to groups as big as 40 students • Communicated directly with parents and guardians to keep them up to date on lesson plans and their child’s progress • Provided incentives for students to keep up class moral

  • The Omnibus Publishing
    • White Marsh, MD
    • Freelance Illustrator
      • Dec 2015 - Aug 2016
      • White Marsh, MD

      • Created story board, color scheme, and character drafts for manuscript of "Bianca Finds Her Bounce"• Illustrated images and formatted front and back cover of "Bianca Finds Her Bounce" using both digital and traditional methods

    • Art Program Intern
      • Sep 2014 - May 2015
      • Washington D.C. Metro Area

      • Lead teacher of the early childhood art program • Created engaging lesson plans that promoted cognitive, observational, and psychological growth • Utilized positive incentive strategies to motivate students to stay on task

Education

  • 2013 - 2017
    University of Maryland
    Bachelor of Arts - BA, Fine and Studio Arts

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Fine Art”

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