Experience

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  Symetra

  • Sr. Learning Experience Design Specialist

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  Symetra

  • United States
  • Insurance
  • 700 & Above Employee

  • Sr. Learning Experience Design Specialist

    • Sep 2021 - Present

    Develop, deliver, curate, and manage learning experiences with a focus on Leadership Development and Organizational Effectiveness

  • Training and Development Specialist

    • Jul 2017 - Sep 2021

    Develop, deliver, and curate learning experiences with a focus on employee onboarding, customer service, industry acumen, policy, procedures, and documentation.

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  Canon Real Estate

  • 199 Northampton Street, Easthampton, MA 01027

  • Realtor Associate

    • May 2015 - Present
    • 199 Northampton Street, Easthampton, MA 01027

    Buying and selling real estate is a big life event that most only do a few times. But there’s no reason to fret, that’s where I can help. Using extensive marketing, banking, and property management experience I help my clients buy and sell confidently. I teach my clients to properly price a home balancing intuition and analytics. I share the latest research for crafting a marketing plan that exposes a home to the broadest possible audience increasing the chances of a top dollar offer, and I prepare for the inevitable negotiations that take place even after a price is agreed to. In other words, I teach my clients to be smart real estate consumers.

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  Rail Trail Auto Sales

  • 1 Loomis Way, Easthampton, MA 01027

  • Marketing and Operations Manager

    • Jan 2014 - Aug 2016
    • 1 Loomis Way, Easthampton, MA 01027

    Responsible for sales, marketing and operations management at a locally owned and managed resource for pre-owned automobiles, light trucks, motorcycles, and collectibles. Responsible for web site administration, social media initiatives, marketing, car sales, and operational duties.www.RailTrailAutoSales.com

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  Buncombe County Schools

  • Hominy Valley Elementary

  • Reading Instructor, Tutor and Volunteer

    • Aug 2011 - Dec 2013
    • Hominy Valley Elementary

    Title I reading instructor responsible for preparing and implementing lesson plans, differentiated instruction, and benchmark testing in a K-5 elementary school.

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  Asheville Savings Bank

  • Asheville, North Carolina Area

  • Vice President Retail Banking & Director of Marketing

    • Aug 2008 - May 2012
    • Asheville, North Carolina Area

    Responsible for sales management, project management, policy and procedure development, retail customer support, training and development, product enhancement and development, budget management, vendor relations, social media management, policy and procedure development and implementation, regulatory and compliance monitoring as well as change management.

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  RBC Bank

  • Vice President Retail Banking

    • Jan 2002 - Jul 2008

    Responsible for sales and office management, marketing, education and training, leadership and staff coaching, direct sales, community service and outreach, informational seminars on First Time Homebuying, Investing, Retirement Planning, Identity Theft, and Budgeting.

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  Asheville Area Chamber of Commerce

  • TRC Volunteer

    • 2002 - 2008

    Participated in the annual Asheville Chamber of Commerce's Total Resource Campaign promoting the chamber's resources, providing exposure opportunities for local businesses and obtaining sponsorships for chamber events.

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  YMCA of WNC

  • Volunteer

    • 2003 - 2006

    Served on a committee of influential community leaders to raise funds for a brick and mortar as well as for the annual Strong Kids Campaign that assists with financial aid for families in need.

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  MassMutual

  • Senior Training Consultant

    • Sep 1999 - Dec 2001

    Corporate University Training Consultant in the areas of Leadership Development, Interpersonal Skills, Facilitation Management, Business Writing, Time Management, Product Knowledge and MS Office Suite of Programs. Conducted assessments, designed blended learning and development experiences incorporating the ADDIE model along with experientially based learning opportunities.

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  SIS Bank/PHFG

  • Springfield, Massachusetts Metropolitan Area

  • Retail Sales, Regional Training Director

    • 1995 - 1999
    • Springfield, Massachusetts Metropolitan Area

    Worked with the retail banking leadership team to develop learning opportunities as well as products and services to enhance the sales process through vendor management and technology as well as led initiatives for change management.