Okay, so Melissa has 21 years of experience as a Claims Adjuster, which is a specialized role. In the insurance industry, Claims Adjusters are typically compensated based on their experience and the complexity of the cases they handle. According to national averages, Claims Adjusters with 10-20 years of experience can earn around $50-$75 per hour. Considering Melissa's extensive experience and her role at a large insurance company, I estimate her hourly rate to be on the lower end of this range, likely around $75 per hour.