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Melissa Mathison is a seasoned non-profit professional with expertise in volunteer management, event planning, and public speaking. She has held various roles, including Goodwill Ambassador, Coordinator of Volunteers, Teaching Assistant, Volunteer Coordinator, Development Associate, and Program Administrator. Melissa holds a Master of Arts degree in Communication and Culture and a Bachelor of Arts degree in Communication Studies with a minor in Women's Studies.

Experience

  • Goodwill Industries of Alberta
    • Calgary, Alberta, Canada
    • Goodwill Ambassador
      • 2020 - 2022
      • Calgary, Alberta, Canada

      • Instagram Story takeover: Took over Goodwill’s stories for a day to demonstrate thrift tips and tricks• Virtual Thrift Fashion Show: Styled an outfit and talked about thrifting tips and tricks for a live virtual event• CTV News Appearances: Participated in two CTV News features on thrifting at Goodwill and styling on a budget • Be the Good Marketing Campaign: Appeared in an Interview about thrifting at Goodwill, and marketing materials featured in-store, online, on TV commercials and radio ads

    • Coordinator, Volunteers (Part Time)
      • Oct 2012 - Jun 2013

      - Volunteer recruitment - posting for opportunities, interviewing volunteers and practicum students, conducting new volunteer orientations- System development - develop a system for volunteer recruitment, scheduling, retention and recognition - Community connections - develop relationships with other community organizations and corporations -- Volunteer advocacy - address volunteer concerns, act as a liaison between the organization and volunteers

    • Teaching Assistant (Part Time)
      • Jan 2009 - Dec 2009

      • Evaluation and Grade Assignment: Assigning fair, reasonable and well-considered grades to Undergraduate Students, based on the quality of their work as well as their understanding of course content. • Guest Lecturer: Presenting on topics related to course content and personal interest/expertise. • Discussion Facilitation: Leading discussions pertaining to course content, asking open-ended questions and guiding discussion back to the chosen topic if meandering occurred. • Panel Coordination: Coordinating a panel of specialists to discuss issues related to course content and acting as a liaison for guest speakers.

    • Volunteer Coordinator
      • May 2008 - Apr 2009

      • Volunteer Co-ordination: Creating and maintaining appropriate volunteer schedule, communicating schedule requirements to the Zoo’s hundreds of volunteers. • Docent and Master Gardener Liaison: Creating and maintaining positive relationships with Zoo Docents (Education Volunteers) and Master Gardeners. Advocating for these groups and ensuring their satisfaction with volunteer experience. • Writing and Communications: Preparing hundreds of volunteer mail outs, emails and maintaining positive face-to-face and telephone interactions with all Zoo volunteers.• Streamlining Systems: Simplified and streamlined Docent scheduling process.• Client Liaison: Maintaining positive relationships and clear communication with all Zoo departments who required volunteer support. Ensuring needs were met and volunteer positions were filled.

    • Development Associate
      • Aug 2007 - May 2008

      • Volunteer Coordination: Coordination of the EPCOR CENTRE’s volunteer greeter program. Volunteer scheduling and maintaining positive relationships with EPCOR CENTRE volunteers. • Event Planning and Execution: Assisting with event planning, organization, set up, take down, and volunteer coordination.• Administrative Responsibilities: Database maintenance, implementing sponsorship benefits, reception coverage and other administrative responsibilities as needed. • Fundraising: Hard copy grant applications, individual donor letters (in the form of major direct mail campaign) and online applications for Arts Grants.

    • Program Administrator
      • Apr 2007 - Aug 2007

      • Volunteer Coordination: Ensuring volunteer positions were filled and that volunteers were satisfied with their experience. Coordination of various volunteer committees, planning and scheduling committee events.• Event Planning: Assisting with planning and executing events for members of the organization and their children to raise awareness about philanthropy and provide entertainment.• Research: Researching philanthropy and social issues in the Calgary area.• Communications: Completion of volunteer newsletter, grant applications and various (numerous) form letters. • Executive Assistance: Working directly with Co-Executive Directors on all projects taken on by the organization.

Education

  • 2008 - 2012
    The University of Calgary
    Master of Arts, Communication and Culture
  • University of Calgary
    Bachelor's degree, Communication and Media Studies

Suggested Services

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