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Melissa Degnan

Director, Customer Experience at Butler/Till
Intro Book
Experienced customer experience leader with a strong background in management and marketing.
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Location
Rochester, New York Metropolitan Area, US
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Bio

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Melissa Degnan is a seasoned customer experience professional with 20+ years of experience in various leadership roles, including Director, Customer Experience at Butler/Till. She holds an MBA from University of Phoenix and a BS in Management/psychology from University of Phoenix.

Experience

  • Butler/Till
    • United States
    • Advertising Services
    • 300 - 400 Employee
    • Director, Customer Experience
      • Feb 2023 - Present

    • Sr Manager, Agent Experience
      • 2021 - Feb 2023

      Customer Service, Marketing & Advertising

    • Manager, Agent Experience
      • Jan 2019 - 2021

  • MAXIMUS
    • Management Supervisor
      • Aug 2016 - Jan 2019

  • Liberty Mutual Insurance
    • Greece, NY
    • Licensed Insurance Agent
      • Apr 2013 - Aug 2016
      • Greece, NY

  • State Farm
    • Hilton, New York
    • Licensed Insurance Agent
      • Nov 2010 - Apr 2013
      • Hilton, New York

  • Robert Half
    • Rochester, New York
    • Staffing Manager
      • Sep 2007 - Dec 2008
      • Rochester, New York

  • Key Corporate & Commercial Bank
    • Rochester, New York
    • Branch Manager
      • Nov 2005 - Sep 2007
      • Rochester, New York

  • HSBC Retail Banking and Wealth Management
    • Hilton, New York
    • Assistant Branch Manager
      • Sep 1996 - Nov 2005
      • Hilton, New York

Education

  • University of Phoenix
    Master of Business Administration - MBA, Finance, General
  • University of Phoenix
    Bachelor of Science - BS, Management/psychology
  • Monroe Community College
    Associate of Science - AS, PSYCHOLOGY

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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