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Melissa Bartels

Operations Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Transamerica</span>
Intro Book
Seasoned operations manager with 20+ years of experience in leadership, management, and quality management.
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Location
Cedar Rapids, Iowa, United States, US
Skills
  • Leadership
  • Management
  • Quality Management
  • Team Building
  • Microsoft Excel
  • Show all
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Bio

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Melissa Bartels is a seasoned operations manager with 20+ years of experience in leadership, management, and quality management. She has a strong background in team building, customer service, and sales, with expertise in Microsoft Excel and marketing. Most recently, she serves as Operations Manager at Transamerica, where she has been leading teams since 2019. Prior to her current role, Melissa held various positions at Transamerica, including Senior Vendor Liaison, Quality Assurance Manager, and Customer Service Supervisor. She has a proven track record of success in driving business growth, improving processes, and developing high-performing teams.

Experience

  • Transamerica
    • Operations Manager
  • Transamerica
    • United States
    • Financial Services
    • 700 & Above Employee
    • Operations Manager
      • Jul 2019 - Present

    • Senior Vendor Liaison
      • Feb 2018 - Jul 2019

    • Quality Assurance Manager
      • Jun 2016 - Feb 2018

    • Customer Service Supervisor
      • Jul 2008 - Jun 2016

      Supervisor of a call center phone teamSupervisor of a call center correspondence teamSupervisor of the Website Support team

    • Customer Care
      • May 2004 - Jul 2008

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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