Experience

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  The Hermitage, a Tribute Portfolio Hotel, Jakarta

  • Human Resource Apprentice

    • Jun 2022 - Dec 2022

    1. Mantain good communication with other departments2. Scheduling interview for associate, casual, apprentice & trainee candidates by phone or email3. Interview trainee candidates for basic introduction about hotel & work system4. Sending the LOI for trainee & apprentice through email5. Assist new associates, casual & apprentice on board, introduce about hotel area, hotel tour and escort to the departement concerned6. Attach information about new associates on samwebtools system7. Handling both BPJS Ketenagakerjaan and BPJS Kesehatan8. Handling payroll administration based on working day9. Prepare for internal events such as New Associate Orientation, Associate Engagement Survey, TownHall, Associates Appreciation Week, etc10. Requesting tools needed through Rhapsody system11. Input training hour12. School visit, introduction about hotel and mantain the good relation to each schoolAchievement:Apprentice of The Quarter (July - September)

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  Oakwood

  • Jakarta, Indonesia

  • Waitress

    • Apr 2019 - May 2022
    • Jakarta, Indonesia

    1. Hostess• Greeting guest when they come to the restaurant• Escorting guest to their table• Record guests who come to the restaurant2. Waitress • Taking order• Delivering food and beverage to guest table and ensure the presentation is good before deliver it• Asking about guest satisfaction and their feedback about the service and product3. Cashier• Handling guest bill and payment• Record guest bill• Responsible for receiving call4. Bar• Make drinks according to guest orders• Prepare drink (juices) especially for breakfast• Make sure the bar area is clean

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  Raffles Hotels & Resorts

  • Greater Jakarta Area, Indonesia

  • Banquet Server

    • Oct 2017 - Sep 2018
    • Greater Jakarta Area, Indonesia

    • Prepare meeting arrangement based on banquet event order • Set up table for the event such as theater style, round table, classroom and U-Shape style • Serve the food and beverage during the event (coffee break, lunch or dinner) and set menu event • Prepare cuttleries and banquet tools (plates, table cloth, cover chair and etc) • Actively to serve the guests during the event• Make sure the meeting tools setted up properly

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  Le Méridien Hotels & Resorts

  • Internship Trainee

    • Jun 2015 - Dec 2015