Experience

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  CADENCE®

  • United States
  • Travel Arrangements
  • 200 - 300 Employee

  • Senior Director of Air Operations

    • Aug 2022 - Present

  • Director of Air Operations

    • May 2017 - Aug 2022

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  Corporate Travel Management US

  • Greater San Diego Area

  • West Coast Operations Manager

    • Jan 2007 - Apr 2017
    • Greater San Diego Area

    Sabre Systems with Duties that include: Communicate staff issues, Maintain & boost office morale-Promote positive attitude, Empower agents vs. enabling them in problem solving, Staff training/Communications/Assessments, On-line transactions-Direct Productivity-Mentor agents, Communicate/Interact with Key Account Contacts-Customer service, Office liaison to outside vendors, Maintain Integrity of Profiles, Maintain non-refundable ticket log, First point of contact for agent concerns/questions, Administrative work, Assist agents with solving internal or customer service issues, Work with Regional Managers, Maintain office schedule, Monitor revenue stream in office, Maintain consistent fees for accounts, and Resource for other team members.

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  Travizon

  • San Diego, California, United States

  • Branch Operations Manager

    • Jan 2007 - Apr 2017
    • San Diego, California, United States

    Branch Manager

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  Traveltrust

  • 9821 Carroll Canyon Rd., San Diego, CA 92131

  • Corporate Travel Counselor

    • Oct 2004 - Dec 2006
    • 9821 Carroll Canyon Rd., San Diego, CA 92131

    Sabre Systems with Duties that included: computerized reservations and ticketing for domestic and international airline. As well as reservations for car and hotel. Also, included secretarial duties such as Arc report and commission checks.

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  CARLSON WAGONLIT TRAVEL

  • 17095 Via Del Campo, San Diego, CA 92127

  • Corporate Travel Counselor

    • Jun 2001 - Jul 2004
    • 17095 Via Del Campo, San Diego, CA 92127

    Sabre Systems with Duties that included: computerized reservations and ticketing for domestic and international airline. As well as reservations for car and hotel. Also, included secretarial duties such as Arc report and commission checks.

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  CARLSON WAGONLIT TRAVEL

  • Giessen General Depot, Building 4, Giessen, Germany 35394

  • Lead Government Travel Counselor

    • Jan 1997 - Sep 1998
    • Giessen General Depot, Building 4, Giessen, Germany 35394

    Worldspan and Turbosabre systems with Duties that included: computerized reservations and ticketing for domestic and international airline. As well as rail, car, and hotel, sale of bus, air, and cruise packages. Responsible for all monthly accounting reports and all monetary transactions. Flawlessly served as supervisor of a travel office independent from headquarters and with minimal supervision.

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  CARLSON WAGONLIT TRAVEL

  • Building 108, Fort Hood, TX 76545

  • Leisure Travel Counselor

    • Apr 1994 - Jun 1995
    • Building 108, Fort Hood, TX 76545

    Sabre systems with Duties that included: computerized reservations and ticketing for airline, rail, car and hotel. Sale of bus, air, and cruise packages. Also, included secretarial duties such as filing and commission checks.

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  IVI TRAVEL

  • 2207 E. Washington St., Bloomington IL 61701

  • Leisure Travel Counselor

    • Mar 1993 - Mar 1994
    • 2207 E. Washington St., Bloomington IL 61701

    Apollo systems with Duties that included: computerized reservations and ticketing for airline, rail, car and hotel. Sale of bus, air, and cruise packages. Also, included secretarial duties such as filing and commission checks.

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  TRANS WORLD EXPRESS

  • RR 1, Central Regional Illinois Airport, Bloomington, IL 61704

  • Customer Service Agent

    • Apr 1991 - Mar 1993
    • RR 1, Central Regional Illinois Airport, Bloomington, IL 61704

    Pars system with Duties that included: computerized reservations and ticketing for traveling passengers as well as Check-in functions and ramp duties.

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  MIDWAY AIRLINES

  • RR1, Central Regional Illinois Airport, Bloomington IL 61704

  • Customer Service Agent

    • Jan 1989 - Apr 1991
    • RR1, Central Regional Illinois Airport, Bloomington IL 61704

    Sabre system with Duties that included: computerized reservations and ticketing for traveling passengers as well as Check-in functions and ramp duties.