Experience

• 

  Avery Ranch Dental

  • United States

  • Treatment Coordinator

    • Sep 2022 - Present
    • United States

• 

  Rose Dental Group

  • United States
  • Medical Practices
  • 1 - 100 Employee

  • Front Office liaison

    • Jan 2020 - Nov 2022

    Took care of scheduling for 2 Doctors and 4 hygienist. Verified insurance, processed claims, checked out patients and other duties assigned

  • Front Desk Liason

    • Jan 2020 - Sep 2021

    Worked in front office, Assisting Patients and Checking Out Patients, Scheduling Appointments, Verification of Insurance,Taking care of closing duties, Processing Claims

  • Scheduling Coordinator/Rose Dental Group

    • Jan 2020 - Aug 2021

• 

  Strive Dental Management

  • Austin, Texas

  • Communication Specialist/Team Lead

    • Feb 2019 - Jan 2020
    • Austin, Texas

    Scheduling patients, Marketing and Sales, Supervising team. Training new team members.

• 

  Baylor Scott & White Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Intake Specialist

    • Sep 2018 - Feb 2019

  • Customer Service

    • Feb 2016 - Sep 2018

    Customer Advocate working with the health plan department trained in all plans, and claims trained to assist with issues with claims, work on and file complaints and grievances for members.

• 

  Booking.com

  • Credit controller

    • Nov 2013 - Dec 2014

    Work with hotel partners, to ensure their accounts are up to date and paid accordingly. Trained the hotel partners on the Booking.com website. Worked on difficult delinquent accounts to get them turned around.

• 

  Norwood by BIC Graphic

  • Credit Risk Analysts

    • 2004 - 2006

    Analyzed financials and credit applications to determine customer credit worthiness and risk factors. Designed training methods and manuals in order to allow trainees to acquire software knowledge. Conducted all software and computer training for the department. Responsibilities included difficult accounts and projects that required detail oriented attention, discussing programs and products on the phone with customers, training new employees and assisting on special projects in my and other departments for the company

• 

  Henry Schein

  • Credit Risk Analysts and Colletions Rep

    • Apr 2003 - Mar 2004

    Analyzed financials and credit applications to determine customer credit worthiness and risk factor . Was point person for all new software training and back up for all programs. Was first responder Was assigned a large number of accounts for credit and collections.