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Melanie Reid is a seasoned market research and management professional with 18 years of experience in conducting social, market, and economic research, managing projects, and marketing products and services. She holds a BA Hons and MBA degree from Birmingham City University and has worked with government organizations, financial institutions, and educational institutions. Melanie has expertise in interviewing, market research, management, research, and marketing, and has worked in various roles including Research Interviewer, Financial Telesales Advisor, Student Housing Representative, PR Officer, and Course Representative.

Experience

    • United Kingdom
    • Market Research
    • 100 - 200 Employee
    • Research Interviewer
      • Jan 2006 - Present

      Conducting social, market and economic research on behalf of government organisations

    • Market Research Inteviewer
      • Jan 2006 - Present

      Conducting market research interviews into businesses on behalf of government organisations; e.g NHS, Housing Associations, Local Authorities and Regional Constabularies.Conducting global market research interviews on behalf of GESpanish translationMarketing products and servicesEstablishing excellent relationships with decision makersAchieving daily targetsPiloting projectsManaging projects to tight deadlinesQuality Control MonitoringGeneral admin e.g data entry, filing, photocopying, sending emails, booking appointmentsWriting articles for the monthly newsletterComplying with the Market Researchers Society's Code of Conduct

    • Financial Telesales Advisor
      • Mar 2004 - May 2005

      Producing business plansManaging accountsMarketingBrand developmentClosing financial deals to the premium marketGenerating business

    • Telesales Advisor/Customer Service Advisor
      • Mar 2004 - May 2005

      Solving financial problemsManaging accountsMarketing campaignsProcessing applications for loans, credit cards and insuranceProducing monthly business plansClosing financial dealsComplying with the Data Protection Act

    • Student Housing Representative
      • Jan 2001 - Jan 2002

      Responsible for managing the accommodation of 22 international studentsConducting weekly flat inspectionsChairing monthly meetings

    • PR Officer
      • Jan 1998 - Jan 2002

      Organising and chairing meetingsPromoting and advertising eventsManaging events across the UKWriting articles for the Rock Soc newsletterInterviewing successful rock bands

    • Advice Centre Volunteer
      • Jan 1998 - Jan 1999

      Greeting home and international studentsScreening students for problemsArranging consultations with the Advice Centre ManagerGeneral administrative duties

    • Course Representative
      • Jan 1998 - Jan 1999

      Attending board of studies meetingsRepresenting sociology students Negotiating solutions for students' problems with the Dean of Faculty

Education

  • 2002 - 2003
    UCE and the Univisersidad Publica de Navarra, Espana
    BA Hons and MBA, Sociology and Business Administration Marketing Pathway
  • 1998 - 2003
    UCE and Universidad Publica de Navarra, Espana
    BA Hons and MBA, Sociology and Business Administration Marketing Pathway
  • Cheonggang Academy
    MBA Masters Degree; BA Hons, Business Administration; Sociology
  • Birmingham City University

Suggested Services

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Industry Focus. “Market Research”

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