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Bio

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Melanie Koller (Iacobescu) is a seasoned hospitality executive with 20+ years of experience in hotel management, sales, and marketing. She has held various leadership positions, including Director of Sales and Marketing, and has a strong background in negotiation, yield management, and trade shows.

Experience

  • Delta Hotels by Marriott Vancouver Downtown Suites
    • Vancouver, British Columbia, Canada
    • Director Of Sales Marketing
      • Jul 2015 - Present
      • Vancouver, British Columbia, Canada

      Award-winning downtown Vancouver all-suite hotel, featuring a variety of spacious pet and family-friendly suites, centrally located for easy access to the city’s best shopping, attractions, dining, event venues and more. From suites 35% larger than your average hotel room, our intuitive, streamlined service, 24-hour fitness centre to our unique and hyper-local restaurant & bar, Stock & Supply, easily maximize your stay. Whether travelling for business, leisure or both, see more, do more and experience more of Vancouver with us.

  • Victoria Hotel Marketing Committee
    • Victoria, British Columbia, Canada
    • Chair
      • Jan 2015 - Jul 2015
      • Victoria, British Columbia, Canada

      The Victoria Hotel Marketing Committee includes Director of Sales & Marketing leaders within the Victoria Hotel market, Tourism Victoria and Victoria Conference Center.

  • SilverBirch Hotels & Resorts
    • Harbour Towers Hotel & Suites, Victoria, BC
    • Director of Sales & Marketing
      • Feb 2014 - Jul 2015
      • Harbour Towers Hotel & Suites, Victoria, BC

      * Responsible for directing the efforts of a proactive revenue generation team through selecting, motivating, developing and leading by example to achieve individual and hotel revenue goals. * Develop and execute the Sales, Marketing and Revenue Generation plan.* Responsible for managing all facets of the Sales & Catering team, including training, guidance, mentorship and participation of group activities. * Successful at integrating high performance standards and doubling the amount of prospect, outside calls and site inspections from 2013 to 2014.* Practice business and management principles involved in strategy planning, resource allocation, human resource modeling, leadership technique, process methods and coordination of people and resource. * Knowledge and experience of economic and accounting principles and practices, P&L statements, revenue and operating budgets, forecasting and scheduling, and the reporting of financial data.* Understand and experience with a variety of market dynamics, anticipate opportunities and risks, identify issues and develop strategies and plans. Align individual and team actions with strategies and plans to drive business results. Skilled at setting goals and facilitating goal accomplishment.* Work well beside Revenue Managers and collaborate for optimal results. Strong Revenue Management skills and have a general interest in new trends.* Acting General Manager when our General Manager is absent.

  • Residence Inn by Marriott
    • SilverBirch Hotels, Vancouver, BC
    • Senior Sales Manager
      • Feb 2009 - Feb 2014
      • SilverBirch Hotels, Vancouver, BC

      Responsible for leading the hotels revenue generation efforts through active selling, execution of the sales & marketing strategy, securing new business and growing existing relationships, with a consistent focus on maintaining a high level of service and efficiency. Provide total account management and work with clients to help save them time, make their job easier and most of all make them look good with regards to helping their travellers with hotel accommodations.

    • Member
      • 2007 - Feb 2014

  • Princess Cruises
    • Onboard Cruise Ships
    • Purser (Hotel Operations)
      • 2002 - 2007
      • Onboard Cruise Ships

      * Worked in various positions – Crew Administration, Shore Excursions (Sales and Logistics), Pratica Officer (Passenger Administration), Hotel Night Manager, Front Desk Manager.

Education

  • 2010 - 2012
    Vancouver Community College
    Bachelor, Hospitality Administration/Management
  • 2014 - 2015
    Cornell University
    Certification, Marketing Strategy
  • 2013 - 2013
    American Hotel & Lodging Educational Institue
    Certified Hospitality Sales Professional

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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