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Bio

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Melanie Gross is a seasoned sales professional with extensive experience in the insurance and retail industries. She has held senior leadership positions, including Senior Sales Executive at SelectQuote Senior Insurance Services, where she consistently met and exceeded sales quotas, developed sales strategies for niche markets, and mentored colleagues to improve performance. Her achievements include being a Top 1% policy retention rate and a member of the Agent Advisory Board. Melanie's skills span multiple areas, including sales, customer service, leadership, product marketing, and time management. She holds a Bachelor's degree in Business Administration from Drury University and is proficient in languages such as English.

Experience

    • Senior Sales Executive
      • Jun 2011 - Present
      • Leawood, Kansas

      • Excelled in a fast growing, demanding call center environment by meeting and exceeding sales quotaswithin top tiering each year.• Maintained positive working relationships in a collaborative and cross-functional team environment.• Effectively managed multiple demands with competing priorities to ensure quotas were met.• Proven team player by helping co-workers overcoming hurdles in their sales performance, whileencouraging teammates to perform to their maximum potential by offering real life experience adapting to afast growing company with constant environmental changes and upgrades.• Collaborated on developing sales strategies for niche markets.• Top 1% in policy retention• AEP Group Mentor• Agent Advisory Board• UHC Direct Launch Agent

    • Legal Administrative Assistant
      • Sep 2009 - Mar 2011

      Introduced, updated and maintained Amicus time entry management software creating an efficient billing system increasing receivables by fifty percent* Utilized active listening skills meeting client needs and resolving conflict allowing the attorney to increase billing rates and caseload by thirty percent.* Assisted in the preparation of case material and proof read pre-bills for 132 clients insuring accurate and prompt distribution.

    • Merchandiser
      • Jun 2006 - Jun 2009

      Managed consistent stream of communication between vendors and store management ensuring proper execution of inventory reducing overstock and increasing profitability by six percent* Produced compelling visual product displays improving product sell-through by fifteen percent

Education

  • Drury University
    Bachelor Degree, Business Administration
  • Drury University

Suggested Services

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Industry Focus. “Insurance and Retail”

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