Bio
Experience
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Technical Support Assistant / Procurement
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Jul 2016 - Jun 2019
Conducted weekly onboarding IT New Hire Orientation for all sites, Desk Setups, Office Moves, Laptop Configuration (PC & MAC), Imaging and Software Deployment with JAMF & SCCM, Account Creation in Active Directory, weekly meetings and collaborations with IT, Office Services, and HR in all sites Procured for IT Department and others such as Content Lab , Zoom Rooms, Google Voice Lab; managed licenses and accounts with vendors, Inventory Management, Invoicing reconciliation using internal PO system Aestiva, JIRA, and GoTo/ Service Now ; >1.5k purchasing power without approval ; POC for Equipment Recycling Tech Support/ Tech bar using Service Now/GoTo ; Installed render nodes, printers, AV equipment; provided AV support for events
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Thomson Reuters
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Greater New York City Area
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Sales Associate
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Sep 2013 - Dec 2013
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Greater New York City Area
Supported company sales goals by generating valuable leads for Account Executives through cold contacting via phone and email Demonstrated the value of the Law Department service to prospective corporate decision-makers with a legal background and competitively exceeded daily, weekly, and monthly goals Regularly updated prospect records on a CRM system for the company’s sales team
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UBSNA
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Greater New York City Area
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Sales Consultant
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Jun 2012 - Apr 2013
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Greater New York City Area
• Supported company sales goals by leasing hardware and maintenance for VoIP systems, Multi-Function Printers, Internet and Voice Trafficking, and Document Management Software to businesses• Performed local and out-of-state account management ; developed client relationship via marketing and outreach; finalized new agreements and lease arrangements; and developed client retention process • Provided complete business solutions to clients while surveying existing needs to address possible sales opportunities • Trained employees; conducted applicant interviews for a plethora of office personnel and performed administrative duties
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ASPIRA of New York
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Brooklyn, New York
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Service Learning Development Specialist
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Mar 2009 - Jun 2011
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Brooklyn, New York
• Encouraged the growth and development of High School students through the Teen Action Service Learning After School Program• Developed program curriculum and coordinated community service events and projects with students; coached students for presentations at youth forums & conferences • Facilitated group discussions and workshops centered around education, recreation, health, cultures, life skills, and social issues • Provided one-on-one counseling & outreach phone calls, and assisted supervisor with administrative duties
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United States
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Higher Education
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700 & Above Employee
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Senior Student Operations Manager
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Aug 2007 - Sep 2010
• Senior Manager and leader of college students for the Department of Student Life/Campus Activities • Recruited, interviewed, hired and trained staff in individual and group settings; processed new hire paperwork for payroll(including international students); submitted hours for payroll for all student employees• Scheduled 60+ students for everyday shifts and events; tracked individual hours to guarantee productivity under a modest budget• Delegated daily tasks such as opening and closing the university student center, assigned security positions to staff, scheduled meetings, prepared logistics for daily events on University calendar, all to ensure smooth operations for Event Management Staff• Monitored contractual agreements and enforced the rules and regulations of the University; controlled the safety of attendees at various campus events held by student organizations
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Office of Community Relations Intern
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Feb 2009 - May 2009
• Upheld University mission to understand and serve the surrounding communities by attending community meetings held by various civic groups, arts organizations, and other service groups that enrich cultural life in the surrounding communities • Supported community outreach projects by partnering with agencies and organizations throughout NYC
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Perfect Party Entertainment
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West New York, NJ
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Assistant to Party Director
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Oct 2003 - Aug 2008
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West New York, NJ
•Performed various duties as party entertainer, waitress, hostess, choreographer and promoter, mostly for children events•Additional duties included training new hires, backup dancing, networking with potential clientele ; costumer and company relationship building
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Education
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2007 - 2011Saint John's University
BS(Bachelor of Science), Human Services
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