Experience

• 

  UDI Utlendingsdirektoratet

  • Oslo

  • Seniorrådgiver

    • May 2022 - Present
    • Oslo

    Prosessteamleder for tverrfaglig team med ansvar for prosesskartlegging og forbedringsarbeid innen økonomi- og virksomhetsstyring. Prosjekteierstøtte i Prosjekt Økonomifunksjonen i UDI som har som hovedformål å sikre en effektiv økonomifunksjon som kan ivareta fremtidens krav og forventninger. Jobber også med å tilrettelegge for dynamiske styringsprinsipper og implementering av de statelige regnskapsstandarder.

• 

  POLITIDIREKTORATET

  • Oslo Area, Norway

  • Seniorrådgiver

    • Jan 2018 - Apr 2022
    • Oslo Area, Norway

    Prosjekteierstøtte strategiske utviklingsprosjekter (overgang til fullservice DFØ/Unit4 ERP og implementering av ny økonomimodell og SRS), prosessforvalter økonomisystemer og økonomicontroller for Politidirektoratet

• 

  Telenor Global Shared Services AS

  • Norway
  • Telecommunications
  • 200 - 300 Employee

  • Service Delivery Manager Finance and Accounting Services

    • Oct 2016 - Dec 2017

    Manage and optimize service delivery across vendors and delivery centers (including IT) according to agreed service level and performance targetsCreate service delivery reports and conduct service delivery meetings with customersManage vendors according to agreed governanceDrive operational excellence through recommendations and needs for process improvements and structural changesManage operational risk and business continuitySupport Service Desk and the implementation of actions identified to improve the NPS (Net Promoter Score) Manage production cost according to agreed targets

  • Customer Relations & Service Manager Finance

    • Dec 2014 - Sep 2016

    Single Point Of Contact for Financial services for defined customers Manage and execute customer dialogueProvide a consistent way of communicating with customers cross professional areas and countries Establish, manage and develop customer relationship according to Group strategy and customer needsCustomer expectation management/roadmapsManage and deliver global strategy, drive standardization and quality services end-to-endCapturing customer needs and identify new business development opportunitiesResponsible for respective customer change initiatives and Customer User Forum

  • Service Owner, F&A services

    • Aug 2013 - Dec 2014

    Develop and manage service delivery ownership and accountability (global and regional)Delivery of services and optimization of delivery model Manage and execute customer dialogue Productivity improvement and innovation, and end-to-end process reengineering and standardizationManaging and developing current and new servicesManage global delivery centres Strategic planning for operations

• 

  Telenor Shared Services AS

  • Fornebu Norway

  • Financial Controller

    • Jun 2012 - Jul 2013
    • Fornebu Norway

• 

  Telenor Norge AS

  • Norway
  • Telecommunications
  • 700 & Above Employee

  • Senior controller

    • Oct 2008 - Jul 2012

    Working in Finance Norway Consumer - market communications, market planning, benchmark analysis - mobile and fixed operations.

  • Økonomileder Marketing

    • Aug 2006 - Oct 2008

  • Økonomileder Telefoni

    • Mar 2004 - Aug 2006

    Økonomileder for Telefoni i Consumer. Personalansvar og med i Telefoni og økonomi ledergrupper

  • Business Controller TIC

    • Nov 2000 - Mar 2004

    Telenor International Centre. Controller country offices, finance comittees Telenordia Sweden and Comincom/Combellga Russia, misc. project work

• 

  NCR Corporation

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Business Operations Analyst

    • Aug 1998 - Jul 2000

    Professional Service EMEA

  • Business Controller

    • Jul 1996 - Aug 1998

    Controller Norge

• 

  Bankers Trust Company Ltd

  • London, United Kingdom

  • Business Controller

    • May 1994 - Jun 1995
    • London, United Kingdom