Experience

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  Israni Entertainment India Ltd

  • Bengaluru, Karnataka, India

  • Sales & client Servicing Excutive

    • Sep 2022 - Present
    • Bengaluru, Karnataka, India

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  Vivek Krishnan Photography

  • Bengaluru, Karnataka, India

  • Client Services Manager

    • Aug 2021 - Aug 2022
    • Bengaluru, Karnataka, India

    • Handholding the clients from booking to handover of deliverables• Holding pre-wedding meetings with clients to obtain detailed itineraries and align on expectations• Relay on the client expectations back to the team to ensure smooth coordination• Planning the team with manager according to the project basis (according to weddings)• Communicate to clients regarding deliverables and their statuses on a regular basis• Maintaining the records of customers interaction and requirements on a regular basis• Handling the repeat-business from clients • Monitoring and measuring the client satisfaction on a regular basis- Coordinating with different departments about client queries and completing the task on within the scheduled time frames. • Offering advice to the clients on services and products of the company according to their requirements.• Dealing with client requests and troubleshoot problems and completing within the scheduled time frames• Managing End to End Travel requirements for internal teams and artists.• Helping the marketing team or social media team with client tagging and images for the same.• Handling the end to end accounts of the company• Handling HR activities, Employee Engagement and Administration

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  PEPAGORA INTERNET I Digital Marketing I Website Design & Development

  • Bengaluru, Karnataka, India

  • Consultant client servicing

    • Jan 2021 - Jul 2021
    • Bengaluru, Karnataka, India

    - Coordinate with internal teams and clients on the execution of digital marketing tasks.- Generate Project dashboards/analysis/status on a regular basis.- Effectively implement the project by utilizing resources and timelines in an optimal manner.- Constantly monitor the Project to check for variance/reworks during the production cycle of a project. - organize my schedule to ensure timely completion of all projects within the scheduled time frames. - organising every day schedule for the company based on priority projects- Constantly flag the Business Development team and Operations Head on risks, issues, and concerns on a project that could be mitigated or avoided in time for the Business Development team to take appropriate actions. -

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  Right Horizons Investment Advisory and Wealth Management Pvt. Ltd.

  • Bengaluru Area, India

  • HR Manager - Employee Relations and Client Support

    • Jun 2019 - Jul 2020
    • Bengaluru Area, India

     Enabling End to End HR, Recruitment & Customer Grievance  Training & Development HR Policy Formulation, HR MIS, Pay Roll Maintaining Employee Engagement, Performance Management & Exit Management  Managing HR Operational Activities & HR Generalist procedure Arranging IAP (Investment Awareness Programs) to Corporates Organization & Social Media platform. Generating new business opportunities and clients for our financial service products over the phone and face to face. Retaining clients to re-join and maintain wealth investments

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  Brandaid Events India Pvt Ltd

  • Bengaluru, Karnataka, India

  • Project Manager - Client Servicing and Artist Management

    • Apr 2016 - May 2019
    • Bengaluru, Karnataka, India

     Creating Concept Presentations , Client Briefs  Planning, Coordinating, Management and Development of large format events, special & new projects for existing and new accounts. Preparing Event Quotations for clients understanding their basic requirements based on budgets and cost. Client Negotiations and Finalization of deals along with feedback shared with internal teams. Staying up to date with product knowledge and requirements.  Finalizing and Handling Celebrity / Artist Management for Events  Managing End to End Travel requirements for internal teams and artists. Procuring all required licenses and legal formalities with governments for events. Ensuring excellent customer service and quality delivery Managing Gifts, Venue, Stocks and overall requirements pre, during and after the event Handling HR, Recruitment, Employee Engagement and Administration

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  Copal Amba (A Moody's Analytics Company)

  • Bangalore

  • Executive Support - Training , Development and Allocation

    • Jun 2010 - Apr 2016
    • Bangalore

    •  Assisting and extending support in Administration , Training & Development & Allocation Managing, Coordinating, Scheduling and Organizing training across different departments including VAS Assessments, CRM & Soft Skills courses. Involved in overall Induction, Training, On-Boarding, Off- Boarding & Team Allocation for new recruits Organizing Employee Incentives, Annual MICE Events & Employee Engaging Competitions  Involved in Revenue and Audits for Online and face to face training process and department. Managing overall Interview Process , formalities and closing offers for new candidates  Management of Employee database along with Leave Management. Understanding Employee performance and offering solutions to management Handling Employee Grievances, Counseling and Employee Relations if required. Maintaining Employee Engagement, Performance Management & Exit Management  Assistance in Calendar management for Chief Operating Officer Involved in Social Media, Email Marketing and Campaigns