Experience

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  Snooty Fox

  • Cincinnati, Ohio, United States

  • Retail Sales Associate ✴️ Serve as De Facto Shift Lead ✴️ Focused on Training and Coaching Others

    • Mar 2023 - Present
    • Cincinnati, Ohio, United States

    ✴️ SNAPSHOT:I was hired by this upscale retail consignment shop with 7 locations to work directly with consumers to sell clothing, accessories, and furniture. Primary functions include customer service, cash handling, merchandising, product procurement, inventory management, store organization, and associate training. ✴️ SELECTED HIGHLIGHTS:🔹 Trained, coached, and mentored new hires on essential job functions, including customer service, relationship building, and company expectations🔹 Navigated complexities of shifting between two stores with distinct clientele, seamlessly adapting to product line changes, consumer messaging, and organizational structure🔹 Drove best-in-class customer service to discerning consumers, earning reputation as engaging, relatable, and positive associate focused on delivering positive shopping experiences 🔹 Served as de facto shift lead entrusted with store opening, closing, keyholding, and cash management ✴️ CORE COMPETENCIES:Social Media Content Creation, Human Capital Development, Customer Service, Cash Handling, Inventory Management, Store Organization, Merchandising, Procurement, Relationship Building,Customer Retention, Problem Resolution, Asset Protection

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  University of Cincinnati

  • Cincinnati, Ohio, United States

  • Teacher’s Assistant ✴️ “I could depend on to be accurate and caring about the students.”

    • Jan 2023 - May 2023
    • Cincinnati, Ohio, United States

    ✴️ SNAPSHOT:Supported group of 30 undergraduate students and Dr. Melissa Shyan-Norwalt in PSYC 2053, Psychology of Personality. ✴️ SELECTED HIGHLIGHTS:🔹 Efficiently graded weekly discussion boards for 30 students, ensuring timely and accurate evaluation based on professor's rubric🔹 Delivered comprehensive and constructive feedback on coursework, aiding students in identifying strengths and areas for improvement🔹 Developed interactive virtual exam review that enhanced students' study experiences and preparedness 👉 “I always knew you were the one Teacher’s Assistant I could depend on to be accurate and caring about the students.” — Dr. Melissa Shyan-Norwalt✴️ ADDITIONAL EXPERIENCES:Nanny, 2023, 2020 – 2021 Social Media Content Creator, 2020 – 2021 ✴️ PROFESSIONAL DEVELOPMENT:University of Cincinnati Bachelor of Arts in Psychologysumma cum laude