Experience

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  The Briar Club

  • Houston, Texas Area

  • Corporate Catering Sales Manager

    • Mar 2019 - Dec 2020
    • Houston, Texas Area

    Reason for departure - Seek applicable career opportunities utilizing extensive hospitality background and sales knowledgeAnnual Budget: $2,000,000Consistently exceeded 125%+ of Established GoalsResponsible for selling and servicing group business for the Houston corporate market, including small and large functions for associations, corporations, non-profit organizations. Guest count ranged from 10-300. Consistently exceeded all expectations within a fast-paced environment. Total groups per month averaged at 50. Developed and initiated internal department projects such as menu overhaul, internal system updates, and elevating business and guest experience through creative resources. Utilized strong abilities to establish, maintain, and build upon Client relationships through honest communication, active listening, and following through with superior service by setting expectations with other departments. Through these attributes, the Club exceeded all sales numbers and many months proved the highest revenue generating months ever.

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  Sheraton Bay Point Resort

  • Executive Meetings Manager

    • Oct 2017 - Jan 2019

    Annual Budget: $1,000,000 Consistently meets 125% of Quarterly Goals Awarded High Revenue Achievement Distinction in July 2018- Reason for departure - Resort currently closed due to Hurricane MichaelResponsible for selling and servicing group business from all markets/regions, including Resort rooms and catering. Manages incoming business between 10 to 35 rooms per night, maximizing revenues for all areas of the Resort through strategic selling. Oversees Client programs (Meetings, Military Functions, Marriage Retreats, Family Reunions, Conferences, etc.), totaling 20 per month and ranging from 10 to 150 Guests. Details events to include all food & beverage, set up and audio visual needs and executes events with attention-to-detail and Guest experience in mind. Teams with all Departments of the Resort to ensure the Group’s expectations are exceeded.

  • Catering Sales Manager

    • Feb 2017 - Sep 2017

    - Reason for departure - Promoted to Executive Meetings ManagerBuilt new position within the Resort to $100,000 revenue generated each quarter through thoughtful solicitation of new accounts and local community involvement. Conducted site tours for social catering needs, including Weddings, Day Meetings, Milestone Events, and Galas. Developed client menus, negotiated contracts, and detailed all other arrangements for the event, effectively troubleshooting when needed and ensuring everything ran smoothly for the Client. Oversaw the overall setup and implementation of events. Communicated with relevant departments to ensure proper servicing of accounts. Prepared and presented weekly and monthly Catering/Sales reports.

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  Oronoque Country Club

  • Stratford, CT

  • Director of Catering

    • Sep 2015 - Jul 2016
    • Stratford, CT

    Provided leadership and expertise to a Country Club’s Catering Department with a yearly budget of over $750,000. Acted as the liaison between the Client and the Club, teaming closely with both sides to create successful events, including but not limited to: Weddings, Bar/Bat Mitzvahs, Golf Outings, Corporate Events, Baby and Bridal Showers, Life Celebrations, etc. Created Banquet Event Orders and floor plans, ensuring precise execution by the operation’s team. Hosted BEO meetings to provide proper management of all banquet events. Teamed closely with the Food and Beverage Department to develop creative banquet menus, strategic pricing, and revenue goals. Networked with community partners including local Chamber of Commerce, corporate executives, and businesses.

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  Tropical Moon Events and Gourmet Events Hawaii

  • Oahu, Hawaii

  • Event Production Specialist

    • Jul 2014 - Sep 2015
    • Oahu, Hawaii

    Assisted with all aspects of executing special events ranging from small boutique weddings to elaborate, luxury corporate events. Involved in location, food, transportation, and presentation arrangements. Delivered exemplary guest experiences through all forms of banquet service, including: buffets, plated, carving stations, bartending, running food, replenishing product and supplies in accordance event standards. Occasionally acted as On-Site Manager, monitoring facility efficiency pre, during and post event. Skillfully identified the most effective way of completing tasks and effectively prepared to overcome expected difficulties.www.tropicalmoonevents.com

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  The Bergaila Companies

  • 1155 Dairy Ashford Rd., Suite 600 Houston, TX 77079

  • Marketing Manager

    • Jul 2011 - Jun 2014
    • 1155 Dairy Ashford Rd., Suite 600 Houston, TX 77079

    Managed the Marketing Department, utilizing a wide range of innovative and systematic techniques and concepts. Explored methods of improving existing products and services by researching, identifying, and capitalizing on market opportunities. Prepared annual marketing strategies detailing the year’s activity to exceed as agreed upon after presentation to the Executive Management Team. Responsible for budget management, achieving acclaimed marketing activity within established allowance. Conducted the creation and delivery with all aspects of website development, content generation, online communications, promotional materials, and publications across all marketing channels. Teamed closely with Graphic Designer to compose and implement consistent corporate branding initiatives including design print advertisements, displays, commercials, and internal documents. Notably inspired a wide demographic of internal and external employees and clients through personal values of trust, communication, and commitment, deepening brand loyalty. Engaged all members of company’s community through prominent execution of large corporate gatherings, charity functions, team building events, educational seminars, and job fairs. Enriched brand awareness and company perception by implementing social media platforms, ensuring deliverance of most effective corporate culture message and positioning of company.www.bergaila.com

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  Skin by Ann Webb

  • 11701 Jollyville Rd. Austin, Texas 78754

  • Houston Account Representative

    • Mar 2010 - Apr 2011
    • 11701 Jollyville Rd. Austin, Texas 78754

    Traveled throughout all Whole Foods Market stores within the Houston area to advertise organic skin care products. Attractively assembled eye-catching product booth, magnifying awareness of merchandise to consumers. Delivered superior service while presenting product information and demonstrating product line to potential customers. Established and maintained professional relations with clientele to contribute relevant advice and upcoming promotional knowledge, boosting the market’s overall sales. Notably increased frequent customer base and product allegiance after implementing and broadcasting a standard schedule of showing at all high-traffic area stores to further strengthen engagement.www.skinbyannwebb.com

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  The Houstonian Hotel, Club and Spa

  • 111 North Post Oak Ln. Houston, Texas 77024

  • Member Services Agent - Internship

    • Aug 2009 - Mar 2010
    • 111 North Post Oak Ln. Houston, Texas 77024

    Enthusiastically greeted hundreds of Hotel, Club and Spa guests daily at a world class service complex, with dignity and pride. Provided established patrons accessibility to genuine, business-personal relationships, strengthening their overall loyalty to the company. Achieved credibility amongst club members as a go-to company representative that successfully proposed realistic and prompt solutions to any matter of concern. When supporting the sales department, presented future members with exceptional service throughout the showcasing of the entire complex and its luxury amenities. Within an environment which advocated open communication, closely teamed alongside all operating departments, ensuring an established, efficient work flow.www.houstonian.com