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Megha Sharma is a seasoned operations and administrative professional with experience in coordinating production tasks, managing workflow processes, and providing technical support to customers. She holds an MBA and B.Com degree from reputable institutions.

Experience

    • Executive Offices
    • 1 - 100 Employee
    • Operation coordinator
      • Jan 2024 - Present

      Coordinate with Production Supervisor for daily production task and prioritize work orders to meet delivery deadlines.Communicating the goals of management executives or owners to the production teams and other employees.Ensuring that all company policies and government guidelines are respected throughout the workflow process.Collecting data and maintaining accurate company or departmental records.Providing staff with the necessary support and resources to effectively do their jobs to the best of their abilities.Providing management executives timely reports that outline group productivity and workplace improvements.Creating, improving, and maintaining an organized system across all departments.Collaborate with all departments to come up with realistic and efficient improvements regularlyCoordinate with Production Supervisor for conducting Training and Make proper documentation for Training.Perform production task like glass cutting, tempering and insulating glass units as per SOP and guidelines.Prepare and Document Standard Operating Procedures for all production Processes.Plan maintenance schedule and also, maintain spares and consumables inventory Be part of safety initiatives, Identify and report unsafe condition to supervisor immediately.Attend safety and job trainings as and when imparted make schedules for others as their need.Ensuring workplace and equipment is kept clean, safe and organized.

    • Executive Assistant
      • Aug 2023 - Jan 2024

      Provides discreet and confidential administrative support to the Head of Department -H.O.D ensuring sensitive information is handled with utmost care and confidentiality also coordinates administrative tasks by collaborating with the support team and providing guidance when necessary. • Develops and executes processes and procedures essential for efficient administrative operations, while also identifying any issues and offering recommendations for improvement and manages email correspondence, drafts responses or prepares brief overviews like briefing documents or summary/status reports for the manger to review. • Redirects emails, letters, or inquiries to the appropriate recipients and ensures timely follow-up on pending actions. Assists in drafting official correspondence for the H.O.D’s signature or responds directly to routine administrative inquiries. Prepares presentation materials for the H.O.D’s to review and use. • Assesses priorities and schedules the manager's attendance at meetings and other events. Prepares meeting agendas, records minutes, and ensures follow-up on action items, while also attending meetings as required and arranging venues. • Maintains databases, registers, and manuals, ensuring accurate and up-to-date information is readily available, Establishes and maintains efficient record management processes and filing systems, including conducting searches and research as requested by the H.O.D.• Reviews, processes, and monitors expenditures and operating budgets, summarizing information and preparing status reports as needed • Provides support for executive secretarial and reception duties as well as offering guidance and assistance to the executive support team to ensure smooth operations.

  • London Drugs
    • Vancouver, British Columbia, Canada
    • Technology Specialist
      • Jun 2022 - Present
      • Vancouver, British Columbia, Canada

      Providing customers with technical knowledge about products which they want to purchase.Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.Resolving customer complaints, managing database records, and drafting a status report on customer service issues. Responsibilities include checking the accuracy of shipments and making sure they're stocked in the correct places in the store. Also inventory items, maintain sales floor.Receiving and packing products to stock shelves, ensuring that prices are marked on each item, arranging attractive displays of merchandise based on current sales promotions sorting and putting out stocks on display, Putting up regular and sale labels

  • Old Navy
    • Metropolis, British Columbia Canada
    • Sales Associate
      • Oct 2022 - Dec 2022
      • Metropolis, British Columbia Canada

      Worked with fellow sales team members to achieve group targets.Answered incoming telephone calls to provide store, product and service information.Assessed customer needs to provide assistance and information on product features with the help of technology resources to help customers in locating and selecting items.Tracked company inventories, moved excess stock and arranged products to improve sales.Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Developed trusting relationships with customers by making personal connections.Helped customers find specific products, answered questions and offered product advice.Built and maintained relationships with peers and upper management to drive team success.

    • Assistant Manager
      • May 2021 - Feb 2022

      I was in charge of implementing workflow processes based on the General Manager's instructions.My responsibilities include overseeing staff during day-to-day chores, giving customer support in escalating circumstances, and managing a workplace's overall workflow.Developed relationships with new staff members, and assisted existing staff members in their career development. Managed the work of 7 employees, and increased crew efficiency.Provided customer service and was involved in training new team members each month.Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.

    • Assistant Accountant
      • May 2019 - May 2021

      I Assisted accountants in doing basic bookkeeping, administrative, and accounting responsibilities for a business. My responsibilities include creating and analyzing financial statements and handling a company's payroll systems. Managed the work of 2 employees, and increased crew efficiency. Correct data bills and look for irregularities, create and keep spending reports up to date, complete refund forms, make bank deposits, financial transactions should be entered into internal databases, examine spreadsheets for correctness, and keep both digital and paper financial records.Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.

Education

  • 2022 - 2023
    University Canada West
    Masters of business administration - MBA, Business Administration and Management, General
  • 2017 - 2019
    Gujarat University
    Bachelor of Commerce - B.Com, Accounting, Statistics and Business/Management

Suggested Services

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Industry Focus. “Executive Offices”

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