Experience

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  Delsys, Inc

  • Product Support Specialist

    • Jul 2022 - Jun 2024

    • Interact with customers worldwide, to provide technical support and software and hardware training for Trigno Discover, EMGworks and integration to major Motion Capture Softwares • Engage with customers via email, phone, video call, and in person during sales demos and professional conferences • Assist the international sales team to increase sales• Organize the Loaner Equipment programs housed by Delsys by taking inventory of all loan equipment and going through previous records of loan agreements • Assist with creation of new SOP for Complaint handling with Quality Engineer• Maintain and organize support data bases along with promoting products and providing effective communication to customers • Maintain customer relationships and databases within sales territories • Work with R&D, Software, and Manufacturing teams to further assist customer requests and troubleshooting cases

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  HEATHER'S DANCE STUDIO, INC.

  • Dance Instructor

    • Aug 2019 - Jun 2022

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  East Carolina University

  • Graduate Research Assistant

    • May 2021 - Jul 2021

    Pilot study on Pelvic Alignment and Lower Extremity Muscle Activation in university level dancers

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  Brand Performing Arts Center

  • Wilson, North Carolina Area

  • Dance Instructor

    • Oct 2015 - Jun 2020
    • Wilson, North Carolina Area

    Teach students ages 2-18 tap, jazz, and ballet technique. Along with numbers, patterns, and rhythm.

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  Outback Steakhouse

  • Raleigh-Durham, North Carolina Area

  • Hostess

    • Apr 2014 - Mar 2015
    • Raleigh-Durham, North Carolina Area

    Greet guests upon entering and use table wait system to give updated information on wait times, seat guests, and tell them specials of the day.