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Meagan Herrera is a seasoned retail professional with experience in customer service, store management, and talent acquisition. She holds a Bachelor's degree in Business Administration - HR Management from Southern New Hampshire University and an Associate's degree in Hotel/Restaurant Management - Hotel Management from Northampton Community College. Meagan has worked in various roles, including HR Assistant, Staffing Manager, Talent Acquisition Specialist, and Sr. Talent Development Specialist, and has expertise in recruitment, training, and employee development.

Experience

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Sr. Talent Development Specialist
      • Dec 2022 - Present

      • Identifies as training opportunities based on business and employee development needs • Schedules and coordinates learning courses or training events virtually and/or in-person• Works with HR team & department leaders in planning and executing learning curricula• Manages administration and technical support of the learning management system (LMS), Cornerstone and Brainshark .• Training reporting and feedback for continuous improvement• Manages Mentorship program and program matches• Independent and resourceful, taking the initiative to identify efficiencies and provide solutions to process improvement opportunities through collaboration with business partners

    • Senior Talent Acquisition Specialist
      • Jul 2022 - Dec 2022

    • Talent Acquisition Specialist
      • Jul 2021 - Jul 2022

      • Sourced, interviewed and hired experienced talent for Air, Land and Sea Systems' Engineering, Project Management and Technician roles supporting DoD.• Recruiter Training• ATS (Taleo) process improvement, user guidance• Recruitment data reporting

    • United States
    • Wholesale Building Materials
    • 700 & Above Employee
    • Talent Acquisition Lead
      • Nov 2019 - Sep 2020

      ● Led all non-exempt recruitment hiring project initiatives for PA and WI locations ● Spearheaded the creation and development of The CS Internship Program project for Northeast Operations● Conducted intake meetings with managers to discuss hiring needs and qualifications to improve the quality of hires● Acted as the CS champion in passive and direct sourcing. Used techniques such as database mining, job board resume searching, social media advertising and networking with local associations and colleges● Created a partnership with universities to increase talent pipeline and brand awareness through info sessions and mock interviews● Identified hard to fill roles and developed plans to address those while partnering with leadership● Created and discussed weekly talent acquisition metrics with managers, identifying trends and opportunities ● Led the coordination and use of temporary employees with local staffing agencies, reducing cost by 65%● Created relationships with radio and digital marketing agencies to create campaigns, promoting current openings and increasing brand awareness ● Subject matter expert for Applicant Tracking System (Taleo), providing training sessions for Northeast operations

    • Human Resource Consultant
      • Dec 2018 - Nov 2019

      ● Created and implemented a recruitment strategy for PA and WI non-exempt Talent Acquisition activities: from position opening through candidate acceptance, full-cycle recruitment● Created local job fair events– both onsite and externally● Led the creation of new marketing and advertising for recruitment efforts, including radio ads, social media and digital advertising, job fair banner designs and swag merchandise● Operated all PA and WI employee pre-employment process, onboarding and new hire orientations ● Produced a 30-60-90-day new hire performance expectation and review program for talent development● Implemented new HR policies and procedures to PA sites, providing the coordination and preparation of training tasks from creation to delivery● Undertook the employee and labor relations for Montgomery manufacturing location● Contributed to the performance management review process and merit process

    • HR Assistant
      • Apr 2018 - Dec 2018

      ● Managed employee attendance system and produced attendance point and warning reports weekly in AS400● Processed enrollments, terminations, billings, and claim resolution for all benefits and retirement plans for active union employee and retired participants● Administered hourly payroll benefit entries/changes in AS400 system● Processed health benefit arrears and invoicing● Managed leave of absence processes for hourly employees● Tracked bid jobs, posted openings and bid awards while maintaining hourly rates to ensure accurate pay● Recruited and sourced new hires based on company and union needs, creating a new recruitment process● Facilitated vacation and personal day tracking, approvals, and reporting● Completed all hourly employee unemployment forms● Coordinated and managed wellness initiatives and events

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Staffing Manager
      • Jul 2017 - Mar 2018

      ● Piloted the creation and development of new business strategies, increasing the office gross profit margin by 50% ● Coordinated, met, and consulted with client hiring managers to discuss hiring needs on a daily basis● Developed creative sourcing strategies to recruit high caliber candidates through job boards, hiring events, referrals, online social and professional networking ● Directed daily meetings with office recruiters to review business results and opportunities, developing individual and office goals ● Conducted monthly I-9 audits to ensure compliance, strengthening office score by 12% ● Facilitated and managed hiring and onboarding processes, consistently improving for efficiency● Managed monthly unemployment compensation claims for the office

    • Staffing Manager
      • Apr 2017 - Jun 2017

      Full time recruitment for office and manufacturing/production roles

    • Temporary HR Administrative Assistant
      • Jan 2017 - Apr 2017

      • Provided outstanding front office customer service by providing administrative support to all internal and external employees• Filed and maintained pre-employment packets • Scheduled and maintained medical screenings and communicated results to the office • Delivered new hire orientations • In charge of data entry of orientation paperwork, personal data updates, starts and finishes in PeopleSoft • Maintained and organized all office supplies levels

    • Assistant Manager of Merchandising
      • Oct 2013 - Aug 2014

      • Planned and mapped for preparation of company directed floor sets using planograms.• Assisted in meeting company goals through sales, ship from store, and Gap card.• Assisted in exceeding our Gap Card credit card goals• Assisted in decreasing store’s shrink numbers• Assisted in training and developing store associates for increased productivity and performance.• Utilized company reports to tracked product sales and store performance.• Set and prioritized daily store business goals with HOS and lead team to achieve them during Management on Duty (MOD) shifts.• Ensured store standards and processes are consistently maintained at all times.• Demonstrated exemplary personal customer service and selling skills.• Modeled effective Management on Duty behaviors to maximize staff performance and productivity.• Set the pace for quality and productivity on non-selling tasks.• Communicated relevant customer feedback to HOS and/or Associate Manager.• Executed projects in a timely manner as directed• Contributed to the achievement of all store financial, revenue and expense targets.• Managed labor effectively to maximize productivity and achieve daily/hourly targets.• Consistently adjusted sales forecast to ensure labor was utilized to optimize sales generation for all scheduled shifts.• Held team and self accountable for all Gap Inc. standards of performance and behaviors.]• Participated in quarterly and annual focal review process.• Promoted team collaboration through modeling Gap Inc. Purpose, Values and Behaviors, thereby maximizing store performance.

    • Assistant Store Manager
      • Feb 2013 - Nov 2013

      Operations• Prepared and processed orientation paperwork and training.• Interviewed and hired management staff and associates.• Responsible for executing company policy and procedures related to store operations.• Loss Prevention Reporting and/Monitoring• Performed and analyzed monthly company auditsPersonnel• Recruited associates and held group interviews• Interviewed and hired Associates along with Management staff• Recruited out of store for potential candidates• Completed new hire paperwork and orientation documents.• Train and coached associates for increased effectiveness• Evaluated associate performance against company standards for reviewsMerchandising Manager• Assisted in execution of company directed floor sets and visual displays using planograms, and company documents• Assisted in execution of company marketing strategies• Ensured appropriate merchandise levels on selling floor• Trained to visual detailing and visual recovery• Analyzed sales and merchandise numbers to identify and interpret business opportunities

Education

  • Southern New Hampshire University
    Bachelor's degree, Business Administration - HR Management
  • Northampton Community College
    Associate's Degree, Hotel/Restaurant Management- Hotel Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Consumer Goods”

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