Experience

• 

  The Palace Luxury Resort

  • Bangladesh
  • Hospitality
  • 100 - 200 Employee

  • Assistant Housekeeping Manager

    • Sep 2018 - Present

  • Senior Housekeeping Supervisor

    • Sep 2016 - Aug 2018

  • Housekeeping Supervisor ( pre opening)

    • Apr 2014 - Aug 2016

• 

  Danat Hotels & Resorts

  • United Arab Emirates
  • Hospitality
  • 400 - 500 Employee

  • Housekeeping Supervisor

    • May 2011 - Feb 2014

     Prepare Housekeeping Attendants Task sheet. Issue keys and supplies to Housekeeping Attendants Take note of VIPs, Do Not Disturb, Sleep Out, D-L Rooms and take appropriate action  Receive check-outs before reporting them as vacant  Receive special requests from guests and carry them out  Attend to guest complaints  Inspect areas cleaned using checklist to see that cleaning is adequate, Supplies in room are as per standard and immediate repairs are reported Supervise cleaning of guest rooms, corridors and stairwells Train and assist Housekeeping Attendants and advise Superior about performance  Supervise special cleaning of rooms and order supplies for designated floors  Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained.

  • Room Attendant

    • Jan 2011 - Apr 2011

    Consistently offer professional, friendly and engaging serviceTo clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with suppliesTo sign in and out master keys dailyTo maintain proper usage of cleaning supplies and equipmentTo update and record all cleaned roomsTo return and properly tag all lost and found articles in the Housekeeping OfficeTo follow departmental policies and procedures and service standardsTo report necessary maintenance itemsTo follow all safety and sanitation policieS

• 

  InterContinental Hotels & Resorts

  • UAE

  • Room Attendant

    • Oct 2009 - Dec 2010
    • UAE

    To consistently offer professional, friendly and engaging serviceTo clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with suppliesTo sign in and out master keys dailyTo maintain proper usage of cleaning supplies and equipmentTo update and record all cleaned roomsTo return and properly tag all lost and found articles in the Housekeeping OfficeTo follow departmental policies and procedures and service standardsTo report necessary maintenance itemsTo follow all safety and sanitation policies