Bio
Credentials
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Bachelor of Science in Computer Science & Engineering
University of Development AlternativeSep, 2014- Apr, 2026
Experience
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SELISE Digital Platforms
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House 5, MIDAS Center, Secure Link Services BD Ltd, Road No 16, Dhaka 1209
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Support Engineer
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Feb 2022 - Present
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House 5, MIDAS Center, Secure Link Services BD Ltd, Road No 16, Dhaka 1209
🔧🖥️ Technical Support and Help Desk: Assist Users with Technical Issues and provide timely resolutions.🌍💻 Remote Troubleshooting, Global Client Coordination and Tools Support: Collaborate with Clients worldwide to address IT and Technical concerns Remotely Troubleshooting and Tools Support.💻🔌 Hardware & Software Installation and Configuration: Set up, Installations and Configuration computers, laptops, routers, printers, and IT peripherals.🖥️💡 Operating Systems Management: Proficient in Operating Systems (Windows, Linux, macOS) GUI Versions & Servers on Virtualization Technology and troubleshooting.📡🛠️ Infrastructure Network Monitoring and Maintenance: Ensure Computer Systems, Servers and Networks health stability.📶🔧 Access Points Management (Unifi): Configure and Maintain Unifi Access Points and Management with UDM Pro SE Controller.🖥️🔐 Server Administration (Ubuntu, Debian): Manage & Maintenance Infrastructure Servers using KVM and Proxmox.💼💻 IT Inventory Management and Hardware Procurement: Manage Hardware Purchases and Maintain IT Stock Management.📹🔧 NVR & IP Camera Configurations: Set up and Monitor Surveillance Systems.🔒💻 Access Control Machines Configuration & Attendance Software Support (UNIS): Set up Access Control Devices and Attendance Software Support.🔒🌐 VPN Server Configuration and VPN Users Support: Set up VPN Server (Pritunl/OpenVPN) and give support VPN related issues to users.📧💾 Email & Drive Migration: Experience on Email & Drive Migration from G-Suite to Microsoft.
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Web Researcher
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Jan 2019 - Jan 2020
Internet Research and collecting data, Graphics Design, Website Design, Data entry on Google Spreadsheet, Lead generation, Freelancing, etc.
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Xiaomi Bangladesh
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Dhaka, Bangladesh
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Sales Officer
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Sep 2018 - Dec 2018
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Dhaka, Bangladesh
Managing the warranty, after sales services for Xiaomi Products in Bangladesh includingmanagement of Service partners, Walk-in Centers, and Spare parts logistics.
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ICT Division
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Dhaka, Bangladesh
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Training for Mobile Application Developer (Android)
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May 2018 - Nov 2018
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Dhaka, Bangladesh
- HTML5, CSS3, Java, JavaScript, C, C++, C#, XQuery, Kotlin, MemeScript, ActionScript and native SDK languages WL Native Worklight API.- Visual blocks-based programming language, with Interface designer- Eclipse, IntellJ IDEA, Android Studio, Project Kenai Android plugin for NetBeans
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Creative IT Institute
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Dhaka, Bangladesh
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Training for Professional Graphic Design
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May 2018 - Oct 2018
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Dhaka, Bangladesh
Adobe Illustrator CS6 - Drawing Cartoon using basic shapes - Logo & Wall Clock Design - Tracing any Illustration/Image/Line Art, Film Reel & BD Map - Image Illustration, Mandala Design - Create BD Govt. Logo & Circle Logo, Custom Letter, Text wrapping - Wine Glass, Boble, 3D Object, 3D Film Reel & 3D Logo - Magazine Design - Create Fiverr Profile and Must Create your GIG - Sharing Fiverr Profile and Send Buyer Request - Logo Design: Completing Logo with sketch, Must attend any Logo Design Contest - Business Card, Letterhead, Envelope, ID Card - TrifoId Brochure (AI & PS), Flyer - Desk/Wall Calendar, Product Packaging Design - T-Shirt Design - UpworkAdobe Photoshop CS6Adobe InDesign CS6
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W3Programmers Training Institute
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Dhaka, Bangladesh
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Web Applications with PHP
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Jan 2017 - May 2017
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Dhaka, Bangladesh
- PHP- MySQL- HTML- CSS- Bootstrap- OOP- CRUD- JavaScript- JQUERY
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Nurul Islam Jubo Unnayan Society
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Dinājpur, Rajshahi, Bangladesh
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Training for Advanced Computer Science
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Apr 2011 - Jun 2011
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Dinājpur, Rajshahi, Bangladesh
MS Word, MS Excel, MS Access, MS PowerPoint & Windows XP and Basic Internet
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Education
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2020 - 2025Central South University
Master of Technology - MTech, Computer Science and Technology -
2014 - 2018University of Development Alternative
Bachelor of Engineering - BE, Computer Science & Engineering -
2011 - 2014Ideal College, Dinajpur
Higher Secondary School Certificate, Science -
2009 - 2011Nurjahan Kamil Madrasah, Dinajpur
Secondary School Certificate (Dakhil), Science
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References
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