Experience

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  SELISE Digital Platforms

  • House 5, MIDAS Center, Secure Link Services BD Ltd, Road No 16, Dhaka 1209

  • Support Engineer

    • Feb 2022 - Present
    • House 5, MIDAS Center, Secure Link Services BD Ltd, Road No 16, Dhaka 1209

    🔧🖥️ Technical Support and Help Desk: Assist Users with Technical Issues and provide timely resolutions.🌍💻 Remote Troubleshooting, Global Client Coordination and Tools Support: Collaborate with Clients worldwide to address IT and Technical concerns Remotely Troubleshooting and Tools Support.💻🔌 Hardware & Software Installation and Configuration: Set up, Installations and Configuration computers, laptops, routers, printers, and IT peripherals.🖥️💡 Operating Systems Management: Proficient in Operating Systems (Windows, Linux, macOS) GUI Versions & Servers on Virtualization Technology and troubleshooting.📡🛠️ Infrastructure Network Monitoring and Maintenance: Ensure Computer Systems, Servers and Networks health stability.📶🔧 Access Points Management (Unifi): Configure and Maintain Unifi Access Points and Management with UDM Pro SE Controller.🖥️🔐 Server Administration (Ubuntu, Debian): Manage & Maintenance Infrastructure Servers using KVM and Proxmox.💼💻 IT Inventory Management and Hardware Procurement: Manage Hardware Purchases and Maintain IT Stock Management.📹🔧 NVR & IP Camera Configurations: Set up and Monitor Surveillance Systems.🔒💻 Access Control Machines Configuration & Attendance Software Support (UNIS): Set up Access Control Devices and Attendance Software Support.🔒🌐 VPN Server Configuration and VPN Users Support: Set up VPN Server (Pritunl/OpenVPN) and give support VPN related issues to users.📧💾 Email & Drive Migration: Experience on Email & Drive Migration from G-Suite to Microsoft.

• 

  G It Desk

  • Web Researcher

    • Jan 2019 - Jan 2020

    Internet Research and collecting data, Graphics Design, Website Design, Data entry on Google Spreadsheet, Lead generation, Freelancing, etc.

• 

  Xiaomi Bangladesh

  • Dhaka, Bangladesh

  • Sales Officer

    • Sep 2018 - Dec 2018
    • Dhaka, Bangladesh

    Managing the warranty, after sales services for Xiaomi Products in Bangladesh includingmanagement of Service partners, Walk-in Centers, and Spare parts logistics.

• 

  ICT Division

  • Dhaka, Bangladesh

  • Training for Mobile Application Developer (Android)

    • May 2018 - Nov 2018
    • Dhaka, Bangladesh

    - HTML5, CSS3, Java, JavaScript, C, C++, C#, XQuery, Kotlin, MemeScript, ActionScript and native SDK languages WL Native Worklight API.- Visual blocks-based programming language, with Interface designer- Eclipse, IntellJ IDEA, Android Studio, Project Kenai Android plugin for NetBeans

• 

  Creative IT Institute

  • Dhaka, Bangladesh

  • Training for Professional Graphic Design

    • May 2018 - Oct 2018
    • Dhaka, Bangladesh

    Adobe Illustrator CS6 - Drawing Cartoon using basic shapes - Logo & Wall Clock Design - Tracing any Illustration/Image/Line Art, Film Reel & BD Map - Image Illustration, Mandala Design - Create BD Govt. Logo & Circle Logo, Custom Letter, Text wrapping - Wine Glass, Boble, 3D Object, 3D Film Reel & 3D Logo - Magazine Design - Create Fiverr Profile and Must Create your GIG - Sharing Fiverr Profile and Send Buyer Request - Logo Design: Completing Logo with sketch, Must attend any Logo Design Contest - Business Card, Letterhead, Envelope, ID Card - TrifoId Brochure (AI & PS), Flyer - Desk/Wall Calendar, Product Packaging Design - T-Shirt Design - UpworkAdobe Photoshop CS6Adobe InDesign CS6

• 

  W3Programmers Training Institute

  • Dhaka, Bangladesh

  • Web Applications with PHP

    • Jan 2017 - May 2017
    • Dhaka, Bangladesh

    - PHP- MySQL- HTML- CSS- Bootstrap- OOP- CRUD- JavaScript- JQUERY

• 

  Nurul Islam Jubo Unnayan Society

  • Dinājpur, Rajshahi, Bangladesh

  • Training for Advanced Computer Science

    • Apr 2011 - Jun 2011
    • Dinājpur, Rajshahi, Bangladesh

    MS Word, MS Excel, MS Access, MS PowerPoint & Windows XP and Basic Internet