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Md. Earshad Ali is a seasoned project manager with 5+ years of experience in managing projects, coordinating with site engineers, and maintaining relationships with internal and external stakeholders. He has also worked as a product expert associate and marketing intern, honing his skills in marketing, sales, and customer service. He holds an MBA and BBA degree from Aliah University, Kolkata.

Credentials

  • Customer Service: Soft Skills Fundamentals
    Udemy
    Dec, 2023
    - Apr, 2026
  • The Complete 2022 Software Testing Boot camp
    Udemy
    Aug, 2022
    - Apr, 2026

Experience

  • Rebin Infotech
    • Kolkata, West Bengal, India
    • Project Manager
      • Feb 2024 - Present
      • Kolkata, West Bengal, India

  • MA Engineers
    • Kolkata, West Bengal, India
    • Project Support Executive
      • Sep 2022 - Feb 2024
      • Kolkata, West Bengal, India

      1. Coordinating with Site Engineers in drive and implement of Project Goals.2. Keeping close eyes on Cost and Quality of the work.3.Maintaining relationship with internal and external stakeholders.4.Maintaining purchase order, goods Received and Transfer Order of Stocks items.5.Tracking and minimizing wastage of stock items at site.6.Executing and maintaining of good practice at site as per work order.

  • Dineout
    • Kolkata, West Bengal, India
    • Product Expert Associate
      • May 2018 - Aug 2022
      • Kolkata, West Bengal, India

      -Handled more than 90+ clients and increased products use and generated repeat business and helped in on-boarding new clients from existing clients.-Worked with cross-functional team and do multi-task on priority basis.-Facilitated the execution of marketing campaigns such as launching GIRF, Dineout Passport, Dineout-Pay, Stepping Out Night Market Event and contributing to the GMV of the organization.-Helped sales people for selling and up-selling the products by giving demo of key applicable features based on the targeted prospect’s business.-I was associated with Dineout-Times Internet which is the Largest Table Reservation App and Food-Tech Company-Testing and Deploying of Supply Chain Management Application, InResto POS (CPOS,HPOS,MPOS), InResto Waiter App, InResto Owner App, InResto CRM Applications, WLA (White Level Application-Online Order Funnel) and InResto DineIn Application at Partner Restaurants.-Educate existing and potential clients on product and all applicable features and ensure usage of the product.-Ensuring serious client issues are brought to the correct team’s attention immediately and followed to resolution.-Ensuring update knowledge base of appropriate product details to facilitate better client interaction and troubleshooting.-Building and Maintaining relationship with the client for mutual growth of both clients as well as Company.-Helped merchants in inside marketing using Loyalty program and Bulk SMS Campaigns.

    • Marketing Internship
      • Jun 2017 - Jul 2017
      • Salt Lake, Kolkata

      Understand the various activity inserted in HIS software. How it operate in the Medical Eco-system. Marketing Perspective of HIS software i.e personal selling.

Education

  • 2016 - 2018
    Aliah University, Kolkata
    Master of Business Administration - MBA, Marketing and Finanace
  • 2013 - 2016
    Aliah University, Kolkata
    Bachelor of Business Administration - BBA, Marketing

Suggested Services

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Industry Focus. “Software Development”

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