Experience

• 

  Meridian Finance & Investment Limited

  • Gazipur District, Dhaka, Bangladesh

  • Branch Manager

    • Jul 2021 - Present
    • Gazipur District, Dhaka, Bangladesh

• 

  IPDC Finance

  • Kishoregonj

  • Associate Sales Manager

    • Nov 2019 - Jul 2021
    • Kishoregonj

• 

  United Finance Limited

  • Bangladesh
  • Financial Services
  • 500 - 600 Employee

  • Branch Manager & Regional Sales Supervisor

    • Jan 2018 - Nov 2019

    Current Job Responsibilities:Closely work with Regional Business Head to identify best market practices, competitive intelligence, and business opportunities to develop realistic business plans. Followings are brief responsibilities:HR: 1. Act as primary human resource manager for the branch through evaluation of performance of all branch personnel and prompt resolution of employee disciplinary and grievance issue. Business:2. Achieve business targets in accordance with business strategies and company policy through mobilizing, motivating and guiding branch personnel.3. Ensure delivery of high standards of customer service, complaint resolution and prompt actions to escalate to unresolved complaint to RBH.4. Coordinate with all stake holders towards expediting the approval of business proposals as per service level agreements.5. Ensure portfolio quality through supervision of the collection and recovery activities.Operations and Admin:6. Enhance productivity of the branch through effective monitoring of all operational and administrative activities.7. Ensure branch compliance with company lending policies, all other internal policies and guidelines.8. Ensuring the safekeeping & maintenance of company assets, including premises, structures, equipment, inventory and petty cash.9. Ensure completion of renewal of permissions, license, rental agreements and insurance policies on due time.10. Maintain effective relationships with company corresponding banks in respective business areas.11. Conduct periodic and ad-hoc meetings with branch personnel

  • Principal Officer & Team Leader & BAMLCO

    • Oct 2016 - Jan 2018

    Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members’ feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities

  • Deputy Principal Officer

    • Jun 2015 - Sep 2016

    Responsibilities Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve customers and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors

  • Officer

    • Dec 2014 - May 2015

  • Assistant Officer

    • Nov 2013 - Nov 2014