Bio
Credentials
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IT Security: Defense against the digital dark arts
GoogleApr, 2023- May, 2026 -
System Administration and IT Infrastructure Services
GoogleApr, 2023- May, 2026 -
Cybersecurity Roles, Processes & Operating System Security
IBMApr, 2023- May, 2026 -
Foundations: Data, Data, Everywhere
GoogleApr, 2023- May, 2026 -
Google IT Support Specialization
GoogleApr, 2023- May, 2026 -
Introduction to Cybersecurity Tools & Cyber Attacks
IBMApr, 2023- May, 2026 -
Operating Systems and You: Becoming a Power User
GoogleApr, 2023- May, 2026 -
The Bits and Bytes of Computer Networking
GoogleApr, 2023- May, 2026 -
Technical Support Fundamentals
GoogleMar, 2023- May, 2026 -
Technical Support Fundamentals
GoogleMar, 2023- May, 2026 -
Certificate of Information Systems
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Experience
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Shapiro Sher Guinot & Sandler
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Baltimore, Maryland Area
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System Administrator
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May 2011 - Present
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Baltimore, Maryland Area
Performance Tuning: Ensured that assigned systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime to 99.9% availability (up from previous high of 97.5%).Project Management: Led enterprisewide hardware/software installations; oversaw major server upgrade/expansion project that improved network access protection (NAP), terminal services and network performance; and integrated new technologies into existing data-center environments.Security: Strengthened system/network security and business-continuity planning as a member of company’s security incident response team.Troubleshooting: Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.
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Comcast Cable
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White Marsh, MD
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Network Technician
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May 2006 - May 2011
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White Marsh, MD
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Education
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2003 - 2005TESST College of Technology-Baltimore
Information Technology
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