Experience

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  Motus Aftermarket Parts

  • Meadowview, Gauteng, South Africa

  • Outbound Manager

    • Dec 2016 - Present
    • Meadowview, Gauteng, South Africa

    • Lead and supervises outbound team of 50 – 120 associates across outbound department• Responsible for picking, packing, and shipping of national, cross boarder customers, cross docking and company branches.• Coordinating transport to meet the customer’s delivery requirement.• Communicate transport changes throughout the delivery process.• Responding to customer queries relating to deliveries and communicate on the progress of their order timeously.• Dealing with 35000 SKU’s with a stock holding of R127 Million within a 9300 square meter floor. • Manage the aging orders report for both, customers, and branch orders through WMS(Manhattan Scale) system.• Monitor the portfolio of loads in motion to identify, communicate, and correct any risk during deliveries.• Using proprietary Transport Management System, last-mile delivery, and company partnerships to assign appropriate carrier and manage timeline for delivery.• Manage the quality checks, physical loading, and shipping processes for all outbound vehicles.• Responsible for Outbound KPIs (on time delivery, in-full and vehicle turnaround time).• Manage courier compliance on customer promise and contractual obligations (National & across sub-Saharan Africa)• Maintain and inspect quality in all aspects of the transport workflow, communicate opportunities and identify exceptions to the distribution and sales teams.• Management of fleet, vehicles maintenance and route planning• Support the Distribution in optimizing fulfillment workflow, transport processes, and labor scheduling.• Management of staff inclusive of 78 drivers.• Manage time and attendance, leave and IR related matters.

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  Matus

  • South Africa
  • Wholesale
  • 300 - 400 Employee

  • Dispatch Manager

    • Jul 2015 - Nov 2016

    • Ensure the department operates within the set budget.• Set up goals for the department, including targets for productivity.• Ensure that 3PL complies with the SLA’s and provide feedback on their service.• Ensure discipline is maintained in the department to meet set KPI.• Development of the supervisors and direct reports.• Building, integrating and maintaining relationships with all stakeholders in line with SLA’s to achieve excellent customer services.• Resolve customers queries and develop professional working relationship.• Ensure that SHE and OSH acts are complied with.• Management of the overall Logistics function

  • Dispatch Manager

    • Jul 2015 - Nov 2016

    • Ensure the department operates within the set budget.• Set up goals for the department, including targets for productivity.• Ensure that 3PL complies with the SLA’s and provide feedback on their service.• Ensure discipline is maintained in the department to meet set KPI.• Development of the supervisors and direct reports.• Building, integrating and maintaining relationships with all stakeholders in line with SLA’s to achieve excellent customer services.• Resolve customers queries and develop professional working relationship.• Ensure that SHE and OSH acts are complied with.• Management of the overall Logistics function

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  Woolworths supply chain

  • Pretoria Metropolitan Area

  • First Line Manager

    • Dec 2010 - Jun 2015
    • Pretoria Metropolitan Area

    • Ensure the delivery of individual and team goals through relevant operational scorecards as per the strategy of the organisation. • Providing input on the budget and executing the business unit’s operating plan, and scorecard with continuous improvement in mind. • Building, integrating and maintaining relationships with all stakeholders in line with SLA’s to achieve operational excellence.• Manage and ensure end to end process compliance (e.g. receiving, picking, dispatch, inventory etc.) against the documented process standards within area of responsibility. • Manage the use of all fixed assets and ensure optimal planning of all variable assets to ensure operational excellence. (E.g. plan for staffing, scanners, technology equipment, pallet jacks, reach trucks, consumables, stationary etc.) • Manage and adhere to company policies and procedures in line with corporate governance principles. • Ensure timeous delivery of accurate reporting and administration for transactional excellence. • Build, develop and entrench a high-performance culture by providing leadership, feedback, guidance, support and coaching to staff. • Ensure individual and team performance are achieved as per set goals and customer service as a bottom line. • Ensure performance management and input into talent management, competency assessment programme, succession planning and reward & recognition (difference awards). • Manage employee relations in line with sound people principles and strategy.

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  Vector Logistics

  • Rustenburg, North-West, South Africa

  • Warehouse And Distribution Shift Manager

    • Sep 2008 - Nov 2010
    • Rustenburg, North-West, South Africa

    • Managing warehousing & distribution operation shift at Rainbow Rustenburg Plant (planning, organising & control) on a daily basis.• Responsible for staff performance and doing performance appraisals.• Overseeing that all processes are complied with (FIFO system, health & safety, food safety and stock rotation dates) in accordance with SOP and Company policies and procedures.• Responsible for the Warehouse & Distribution and stock security.• Communicate with production on Customer required products.• Overseeing that the process of stock movement is complied with (capturing, allocation, picking and loading) and the invoicing of customers.• Processing of customers and branches stock returns.• Leasing with customer service on daily order deliveries, attending to customer queries and working close with the transporter on turn-around time of truck.• Overseeing and involvement in a monthly and financial year stock take process.• Leasing with third party (Barloworld Materials Handling & Linde) on the Company and loan machines, break downs and service.• Overseeing that pallet movement and sorting are done and recorded on a daily basis.

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  Air Products South Africa (Pty) Ltd

  • Johannesburg Metropolitan Area

  • Stores Manager

    • Jul 2007 - Aug 2008
    • Johannesburg Metropolitan Area

    • Managing the entire operation of the stores (accepting the stock, processing orders and issue of stock).• Maintaining stock level, reorder point, bill of material and projects stock• Controlling all inventory functions (Allocation, stock adjustment and stock in transit).• Working close with Engineering and Project dept on product spec and drawings.• Monitoring the outstanding orders (imports & local), indirectly involved with sourcing of suppliers.• Adjustment of price for local and imported stock.• Evaluating the supplier’s performance (time deliveries and spec compliance). • Maintenance of bin, stores layout and stock accuracy.• Initiating, overseeing and involved in periodic and financial year stock count. Reporting to purchasing manager on stock variances

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  New Clicks DC

  • Pretoria Metropolitan Area

  • Receiving & Imports Supervisor

    • Jun 1996 - Jun 2007
    • Pretoria Metropolitan Area

    Controlling the process of receiving the imports and processing them.Handling any queries and discrepancies of imports stock.Liaising with the sending DC, Courier Company, on stock in transit.Supervising and sourcing the labour from labour brokers companyDoing all reports pertaining to stock movement (stock move, slot movement and warehouse adjustment reports).Checking all adjustments done on a daily basis.Checking all capturing errors.Involved on perpetual stock count and reconciling of stock.Report to Inventory manager on the large variance.Processing of customer returns.