Experience

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  THE ZCAS University

  • Lusaka Zambia

  • Administrative Assistant

    • Aug 2022 - Dec 2022
    • Lusaka Zambia

    Administrative support across the organization including:Welcoming people who visit the University. Multitasking and Co-ordinating front-desk activities, including distributing correspondence and redirecting phone calls. Working on queries or urgent needs of customers in a timely and effective manner, while streamlining office operations.Attended to over 50 queries in a day and over 50 call out to market ZCAS Academic programmes.Maintaining and updating administrative data via Google sheets and docs.Directing customers to the appropriate persons and offices.Answering, screening and forwarding incoming phone callsEnsuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Providing basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesOrder front office supplies and keep inventory of stockUpdate calendars and schedule meetingsUpdating the university registration database.Arrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsPerforming clerical duties such as filing, photocopying, transcribing and faxing.

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  UpEnergy

  • Lusaka, Zambia

  • Data Enumerator

    • Apr 2022 - May 2022
    • Lusaka, Zambia

    UpEnergy Group in Zambia commissioned a monitoring and baseline study for stoves in Zambia for the month of April 2022.Project: Carbon Baseline and Monitoring Survey in Zambia  My main responsibilities and tasks as an Enumerator were as follows:  Supporting  joint planning for the exercise. Participating  in an onboarding training session in Lusaka and also participate in a pilot  Collecting data using either a mobile data collection platform and/or a paper-based questionnaire as provided by UpEnergy Group. Here the enumerator will carry out two sets of surveys at households, a Usage Survey, and Kitchen Performance Test.  Participating in daily feedback rounds and also provide clarity on collected data. Some days  from the enumerator’s planned working days were dedicated   for data entry through a predesigned formParticipated in closing meeting for the survey and Filled  out timesheets to show the daily work completed.

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  Rural Finance Expansion Programme (Ministry of Finance & IFAD)

  • Lusaka, Zambia

  • Programme Assistant

    • May 2021 - Nov 2021
    • Lusaka, Zambia

    The Rural Finance Expansion Programme (RUFEP) aims to increase access to and use of sustainable financial services by poor rural men, women and youth in Zambia. The overall goal of the nation wide programme is to improve livelihoods of the rural poor through sustainable economic growth. The expected outcomes of the Programme are to enable the enhancement of the capacity of financial service providers (FSPs) to deliver demand driven services in rural areas, improved efficiency and sustainability of rural areas, improve service delivery by CBFIs and new financial products/services/models to be adopted by the target.My duties and responsibilities comprised of:Assisting in collecting relevant data from Implementing Partners to be included in quarterly, semi-annual, back to office and annual reports.Facilitating the preparation and organisation of Programme's workshops and meetingsAssisting in taking minutes during workshops Assisting in capturing data on Planning, Monitoring and Evaluation System (PlaMES tool)Gathering M&E data to update the programme's Logical frameworks, Table formulation and Results and Impact Management Systems (RIMS)Filling in and writing evaluation forms for the Procurement Specialist. Assisting in filing documents for all departments.

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  Kalahari hotels and lodges

  • Zambia

  • Temporary Secretary

    • Jan 2015 - Jun 2015
    • Zambia

    Administrative work comprising of organisational tasks and tecnical tasks. Some of my duties included: ➢ Customer relations and other front desk responsibilities.➢ Monitored and recorded transactions.➢ Recorded total daily sales.➢ Filing and archiving paperwork.➢ Prepared and issued invoices