Bio
Credentials
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Leading Others Course
InterContinental Hotels Group (IHG®)Feb, 2019- Apr, 2026 -
Sales Success Diploma
Carlson Rezidor Hotel GroupJan, 2013- Apr, 2026 -
Best Sales Person
HiltonJul, 2009- Apr, 2026 -
BSC of Hotel Managment & Tourism
Al Ahliyya Amman UniversityJul, 1998- Apr, 2026
Experience
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The Palms Beach Hotel & Spa
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Kuwait
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Director of Business Development
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Oct 2022 - Present
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Kuwait
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Sodexo
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Kuwait
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Head of Sales and Business Development
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Oct 2020 - Oct 2022
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Kuwait
Hospital operation hospitality serviceshousekeeping laundry for hospitals Develop a growth strategy focused both on financial gain and customer satisfaction.Tenders' management with make plans for each department for cost. • Conduct research to identify new markets and customer needsReal state Selling • Arrange business meetings with prospective clients• Promote the company’s products/services addressing or predicting clients’ objectives• Prepare sales contracts ensuring adherence to law-established rules and guidelines• Keep records of sales, revenue, invoices etc.• Provide trustworthy feedback and after-sales support• Build long-term relationships with new and existing customers• Develop entry level staff into valuable salespeople Responsible for Marketing tools Manage sales team Drive & deliver sales performance of assigned restaurants, recommend & implement cost control methods across all the P&L in addition to conducting competitor analysis. CRM Experience and opera
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Senior Sales Manager
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Apr 2017 - Oct 2020
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Kuwait
Responsible for Corporate and Travel Agent Room Sales & Banquets for the hotel.Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.Update action plans and financial objectives quarterly.Identify new markets and business opportunities and increase sales.Represent Hotels in various events and exhibition.Implements all sales action plans related to my market areas as outlined in the marketing plan.Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.Able to provide Quick and timely responses, immediate communication to the properties, develop professional long term business relationships.Provide the highest quality of service to the customer at all times. Participates in sales calls with members of sales team to acquire new business and/or close on business.Responsible on outside catering for corporate ,Government , private
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Catering Factory
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Kuwait
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Head Of Sales & Marketing
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May 2016 - May 2017
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Kuwait
Responsible for overseeing all sales activities of the company and managing the sales teams. Motivating the sales team to achieve the best results possible. Setting activity and revenue targets for members of the sales team.Own all plans and strategies for developing business and achieving the company’s sales goalsEvangelize the product and personally help close largest dealsWork collaboratively across teams - including Engineering, Product and MarketingEstablish the inbound lead requirements needed to meet your sales objectivesCraft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative Continual training and development of all members of the sales department.
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Idiom IMC
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Kuwait
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Marketing & Event Manager
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Jan 2014 - Jan 2016
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Kuwait
Development, production and delivery of projects from proposal right up to delivery.Delivering events on time, within budget, that meet (and hopefully exceed)expectations.Setting, communicating and maintaining timelines and priorities on every projectCommunicating, maintaining and developing client relationshipsManaging supplier relationships Providing leadership, motivation, direction and support to your teamTravelling to on site inspections and project managing events Product Marketing: manage the development and implementation of comprehensive marketing plans for events and conferences including direct mail, email, web site merchandising optimization, search engines and social media marketing.Product Management: work closely with product development teams on new product development, rollout strategies and product life cycle analyses; identify unique selling propositions and clear competitive differentiation points; collaborate on pricing and packaging strategies; focus on market research and incorporate customer feedback into overall positioning strategy.Online Focus: work with online production team to create and maintain compelling web pages, online conference registrations, manage search engine marketing and social networking media initiatives; analyze web site user activity reports on a regular basis.Budgeting: ensure that product line is within budget.Analytic: web analytic reports and direct mail campaign analyses to continuously improve web site usability and increase conversion rate
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Sales Manager
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Oct 2012 - Oct 2014
• Performs sales activities on major accounts and negotiates sales price and discounts in consultation with• Manages personnel and develops sales and sales support staff.• Reviews progress of sales roles throughout the company.• Accurately forecasts annual, quarterly and monthly revenue streams.• Develops specific plans to ensure revenue growth in all company’s products.• Provides quarterly results assessments of sales staff’s productivity.• Coordinates proper company resources to ensure efficient and stable sales results.• Formulates all sales policies, practices and procedures.• Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers.• Collaborates with [Insert title] to develop sales strategies to improve market share in all product lines.• Interprets short- and long-term effects on sales strategies in operating profit.• Educates sales team by establishing programs/seminars in the areas of new account sales and growth, salesof emerging products and multi-product sales, profitability, improved presentation strategies, competitivestrategies, proper use and level of sales support, management of expenses and business/financial issues oncontracts.• Collaborates with establish and control budgets for sales promotion and trade showexpenses.• Reviews expenses and recommends economies.• Holds regular meeting with sales staff.
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Hilton Kuwait Resort
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Kuwait
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Sales Manager
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Oct 2009 - Oct 2012
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Kuwait
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.Implements national sales programs by developing field sales action plans.Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.Completes national sales operational requirements by scheduling and assigning employees; following up on work results.Maintains national sales staff by recruiting, selecting, orienting, and training employees.Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed.Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing
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Marketing Senior Executive
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Oct 2006 - Jan 2009
coordination of all marketing and social media and networking activities of the Bank; ensures marketing activities are in compliance with state and federal regulations; develops various marketing concepts, objectives, materials, advertisements, programs, press releases, and other special events approved by Senior Management and the Board of Directors. Provides guidance and coordinates implementation efforts with respect to the installation of new or existing products and services. The Marketing Officer is also responsible for being the primary contact of public relations and media contacts, advertising, and certain business development activities that promote the spirit, philosophy, dedication, and general direction of the Bank.
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Education
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1998 - 2003Al Ahliyya Amman University
Bachelor of Science (BSc), Hotel/Motel Administration/Management -
1996 - 1998Al Jameel High School
High School, Scientific department
Suggested Services
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