Experience

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  tripXOXO by TravelPort

  • Mumbai, Maharashtra, India

  • Sr Manager

    • Jan 2024 - Present
    • Mumbai, Maharashtra, India

    Passionate about forging strategic alliances and driving growth. As the Head of Partnerships at Tripxoxo.com, I lead a dynamic team, curate exceptional travel experiences, and launch new cities. From strategy planning to revenue generation, I thrive on creating value for our global community of travelers. Let’s connect and explore endless possibilities!

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  Mumbai Real Estate Consultancy

  • Mumbai, Maharashtra, India

  • Real Estate Consultant

    • Feb 2021 - Present
    • Mumbai, Maharashtra, India

    Real Estate Consultant | Khar, Bandra, Santacruz, MumbaiAs a successful individual real estate consultant, I’ve made significant contributions to the industry. Here are my key achievements:Network Management:Managed a network of over 400 real estate professionals in the western suburbs of Mumbai.Leveraged these connections to enhance business opportunities.Residential Expertise:Specialized in residential rentals and outright property transactions.Closed 45+ deals within my first year in the industry.Client Relations:Skillfully handled client queries, property inspections, and meetings between buyers and sellers.Ensured seamless communication throughout the real estate process.Niche Expansion:Pioneered a new niche for the company in hotel sales and leasing.Successfully established presence in Lonavala and Mahabaleshwar markets.End-to-End Deal Management:Managed lease deals from start to finish.Identified potential customers, assessed inventory, negotiated terms, and completed paperwork.

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  Spacemize

  • Head Of Partnerships

    • Jul 2022 - Jun 2023

    Product and Business DevelopmentIntroduced innovative workspace solutions during COVID-19.Proposed flexible pay-per-visit options for hotel amenities.Collaborated with hotels to onboard them onto the platform.

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  Klook

  • Hong Kong
  • Travel Arrangements
  • 700 & Above Employee

  • Vertical Lead (Sr. Associate Manager) - Experiences & TTD

    • Dec 2019 - Dec 2020

    Product and Merchant Acquisition (South Asia Attractions):Successfully acquired and onboarded partners within the South Asia region, focusing on attractions and experiences.Leveraged market insights to identify strategic opportunities and forge partnerships that resonated with local customers.Local-to-Local Product Launch:Developed and executed a marketing strategy to introduce “Local to Local” products.These offerings were tailored to engage local customers, encouraging them to use Klook’s services.Content and Pricing Audit:Led comprehensive audits of content quality and pricing across Klook’s platform.Ensured that product descriptions were compelling, accurate, and aligned with customer expectations.Key Account Management:Nurtured relationships with key merchant partners.Collaborated closely to optimize performance and enhance mutual success.Revenue Forecasting and Optimization:Utilized data-driven insights to forecast revenue and identify growth opportunities.Implemented strategies to maximize revenue while maintaining customer value.Conversion Improvement Strategy:Analyzed user behavior and conversion metrics.Developed and executed strategies to enhance conversion rates.Collaboration with Marketing Team:Worked closely with the marketing team to align product promotions with overall business goals.Ensured that the right products were highlighted to target audiences effectively.

  • Senior Associate Manager

    • Jan 2019 - Dec 2019

    Product and Merchant Acquisition:Successfully acquired and onboarded partners in diverse sectors, including airport travel services, telecom, intercity transfers, and food and dining experiences.Leveraged market insights to identify strategic opportunities and forge partnerships.Content Optimization:Led efforts to enhance content quality across Klook’s platform.Ensured that product descriptions, images, and other content were engaging, accurate, and aligned with customer expectations.Price Benchmarking:Conducted thorough benchmarking exercises to compare Klook’s pricing with key competitors.Used data-driven insights to optimize pricing strategies and maintain competitiveness.Margin Negotiation:Negotiated favorable terms with merchants to maximize margins while balancing customer value.Demonstrated strong negotiation skills in achieving win-win outcomes.Market Expansion:Spearheaded the launch of 17 new cities on the Klook platform by 2018.Successfully introduced Klook’s offerings to diverse local markets.Country Expansion:Pioneered the launch of Klook in Sri Lanka, offering 100+ activities across 5 cities for online bookings.Collaborated with cross-functional teams to ensure a seamless entry into the Sri Lankan market.Vertical Diversification:Introduced new verticals, including telecom and airport travel services, expanding Klook’s portfolio.Demonstrated adaptability and strategic thinking in diversifying revenue streams.

  • Assistant Account Manager

    • Sep 2017 - Jan 2019

    Business Initiation and Setup:Spearheaded the launch of Klook’s operations in India, ensuring a smooth entry into the market.Collaborated with cross-functional teams to set up essential processes and infrastructure.Opportunity Identification:Proactively identified product and merchant opportunities across various verticals, including tours and sightseeing, transport, adventure activities, and cultural experiences.Conducted market research to understand customer preferences and demand.Merchant Engagement:Established and maintained relationships with potential merchants.Introduced Klook’s platform to prospective partners and initiated the onboarding process.Margin Negotiation:Negotiated favorable terms with merchants to optimize margins while maintaining competitive pricing for customers.Product and Merchant Onboarding:Led the onboarding process for new products and services, ensuring seamless integration into the Klook platform.Collaborated with content teams to enhance product listings.Content Health Check:Regularly reviewed and assessed content quality to maintain accuracy and consistency.Ensured that product descriptions, images, and other content met Klook’s standards.

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  Paytm

  • Mumbai, Maharashtra, India

  • Assistant Manager Business Development (Team Lead - Sales)

    • Jun 2016 - Dec 2016
    • Mumbai, Maharashtra, India

    Marketplace Launch: Spearheaded the launch of the Travel Marketplace for the West Region.Hotel Onboarding: Successfully onboarded hotels in Mumbai and the Rest of Maharashtra (ROM) region, expanding the platform’s offerings.Negotiation and Compliance: Negotiated margins with hotel partners and meticulously verified legal documents.Training Leadership: Trained both new and existing staff, ensuring adherence to industry-standard Standard Operating Procedures (SOPs) for online travel agencies (OTA) and the hotel industry.

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  Cleartrip.com

  • Mumbai Metropolitan Region

  • Sr.Executive , Business development - Hotels

    • Jul 2013 - Jun 2016
    • Mumbai Metropolitan Region

    Hotel Tie-ups: Successfully established partnerships with a network of 350+ hotels across Maharashtra, enhancing Cleartrip’s hotel offerings on the website.Negotiation and Account Management: Managed margins, inventory, and negotiated prices to optimize hotel listings.Strategic Pricing: Orchestrated special pricing arrangements during sale periods (e.g., Thrilling Thursdays, Summer Sales, BOGO schemes) to boost conversions. Educating Partners: Introduced partners to new modules such as Pay at Hotel, Cleartrip Hotel Merchant Module, Extranet, and B2B.Mentoring and Training: Guided new team members, ensuring a solid understanding of business operations.Competitive Analysis: Regularly benchmarked prices, analyzed offers, and compared packages with key competitor websites.Market Expansion: Identified growth opportunities and unique hotels in newly launched markets.

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  Marriott International

  • Industrial Trainee

    • Jul 2011 - Nov 2011

    Completed a 17-week training program covering all four core departments of the hotel: Housekeeping, Food & Beverages (Banquet), Food Production (Kitchen - Indian and Continental), and Front Office (Concierge, Back Office, and Reservations).Achieved an outstanding 92% in the final VIVA assessment, demonstrating a strong grasp of hotel operations and exceptional performance during the training period.