Experience

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  Morgan Stanley

  • United States
  • Financial Services
  • 700 & Above Employee

  • Sr. Registered Associate

    • 2008 - Present

    • Interact with high net worth clients, identify their immediate needs and consider the impact on long term goals to identify tax, profit, loss considerations which result in assisting the Wealth Advisor with strategy.• Provide service and trading support on Life Insurance Products and 1035 exchanges.• Establish and maintain 529 College Savings Plans and Minor Custodial Accounts and help with strategy.• Assist insiders of publicly traded companies to facilitate Rule 144 Restricted Transactions and Employee Stock Option Exercises. • Provide Daily Trading Support for Institutional, Retail and Managed Clients including Managed Portfolios and leveraging Morgan Stanley’s Internal Technologies.• Follow the business plan for the team and assist them with meeting daily commitments. • Work with Wealth Advisors to plan events and seminars & process accounts payable.• Perform Domestic and International money movement and currency exchanges as well as International trading. • Perform onboarding of new customers and develop business plan for the Financial Advisor.• Set up retail, managed and complex accounts such as Guaranteed Accounts, Trusts and Inherited Retirement Plans. • Research and resolve client inquiries in collaboration with Senior Operations staff and Management.

  • Client Service Associate

    • 2004 - 2008

    • Processed Retail and Managed Brokerage Account setups. • Performed Incoming Account Transfers. • Provided assistance with domestic money movements such as wire transfers and checks. • Managed outgoing DTC transfers and Incoming DRS for certain equities. • Helped to route of Charitable Donations. • Other specialized internal/external research and client issue resolution as necessary.

  • Receptionist

    • 2003 - 2004

    • Provided information and assistance to staff, clients and prospects of a 200 person fast paced financial advisory firm internally ranked as number one in the nation. • Maintained excellent customer relations on the phone and in person. • Worked proactively to direct client inquiries using knowledge of internal Host system. • Greeted all guests and portray a business friendly environment.• Created comprehensive Excel spreadsheets to be utilized by the entire staff. • Implemented and organized numerous comprehensive-filing systems for management and operations.

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  Marriott Hotels

  • Greater Boston Area

  • Manager Associate / Hostess / Cashier

    • 2002 - 2003
    • Greater Boston Area

    • Motivated and supervised 10 employees on daily basis. • Managed employee schedules and handled conflict resolutions.• Successfully completed in-depth coursework and training to achieve excellence in customer service. • Diplomatically resolved customer complaints in timely fashion. • Planned and...