Bio
Experience
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Account Manager and Implementation Specialist
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Sep 2021 - Present
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Agency Manager
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Sep 2020 - Present
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Sales Manager
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Jul 2020 - Dec 2022
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WorldTicket
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Bangkok Metropolitan Area, Thailand
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Project Manager and Business Consultant Specialist
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Mar 2019 - Jun 2020
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Bangkok Metropolitan Area, Thailand
Manage the relationship with client and all stakeholders.Coordinate internal resources and third parties/vendors for the flawless execution of projects.Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Coordinating with internal cross function and external parties.Perform risk management to minimize project risks.Establish and maintain relationships with third parties/vendors.Determining business needs and identifying weaknesses.Developing detailed project plans to drive changes and improvements.Organizing and managing business projects.Providing guidance when issues, challenges or problematic situations arise.Tracking and assessing the effectiveness of projects.
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Operations Manager
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Nov 2012 - Apr 2019
A consultant and system implementation specialist to airlines/clients for airlines PSS (inventory system) called Sell-more-seats, W1. (Worldticket company)A key Account Manager for all client airlines in Myanmar. Introduced and trained airlines staff in transitioning from manual ticketing to computerized PSS reservation and ticketing system in Myanmar. Station manager for Condor flight launching direct flights to Myanmar, Yangon from Frankfurt.Executed as an operations manager for the general aviation business sector. VVIP and government, state visits flights such as President of United State Obama flight in Asian Summit meeting in Laos , Japanese Prime Minister visit to Myanmar, Russian Minister of Foreign affairs visit to Cambodia and etc.. Responsible for estimated cost for the whole project. Planned for flawless project execution and anticipating potential obstacles. Established company brand and culture '' Hospitality'' and '' 24/7 customer services and operation control center'' with CEO, the founder. Achieved growing and training company employees numbers over 100 across Southeast Asia.
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Domestic airline in Myanmar
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Yangon, Myanmar
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Station officer
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2010 - 2012
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Yangon, Myanmar
Led daily operational, safety and security meetings to maintain optimal controls in ground operation and passengers services. Resolved service-related problems in a timely manner such as addressed passengers' concerns for all unforeseen issues and involuntary flights changes.Planned and conducted training programs for tenants and new staff .Traveled to out stations and manage ground handling. Hand over duties and tasks for next shift senior supervisor. Submit sale statement daily and monthly to head office. A certified load master for ATR.Became a trainee for a Trainer for first airline PSS called TTI.
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FirstTen Computer and mobile sale
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Yangon, Myanmar
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Sale Lead (PA to MD)
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2009 - 2010
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Yangon, Myanmar
Built relationships with client and reach their expectations in terms of quality and budget. Maintained credit terms and conditions for clients and dealers.Assisted to Managing director with daily operational functions.Analyzed financial documents for appropriate distribution and filing for products in the inhouse system.
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Education
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2006 - 2008University of Foreign Languages
Bachelor's degree, German Language, Literature, and Linguistics
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