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Maxine Patton is a seasoned professional with 22 years of experience in administration, customer service, and operations. As a System Support Co-ordinator at Allianz, she has successfully managed team-based Australia-wide teams, allocated mail, and trained staff to allocate mail. Her expertise spans administration tasks, database management, and liaison with IT. Prior to Allianz, Maxine held roles at AMP Insurance, Bundoora Dental Clinic & Springvale Dental, Fantastic Foods - Mobile Lunch Van, Eats For All, and Telecom Australia, where she honed her skills in customer service, cash handling, and data entry. She holds a degree in Software Packages and has completed courses at RMIT and Traralgon High School.

Experience

    • Australia
    • Insurance
    • 700 & Above Employee
    • System Support Coordinator
      • Aug 2017 - Present

      System Support Co-ordinator (SSC) : Ensuring and requesting system access for New and current staff. Training staff to become SSC's. Ensure all guidelines are adhered to.Database ManagementAdministration tasks

    • Support Services Officer
      • May 2002 - Present

      Currently: Team based Australia wide teams. Allocating mail as comes in via fax or email.Training staff to allocate the mail ensure they are taught the correct procedures. Other duties as required.System Support Co-ordinator (SSC) : Ensuring and requesting system access for New and current staff. Training staff to become SSC's. Ensure all guidelines are adhered to.Liaising with IT on all levels and sections to ensure systems are working correcting and undertaking test systems and software updates.Arranging Functions, purchasing Movie Tickets, Linen, Entertainment books etcPrevious: Reception full time morning for 6 months Maternity leave position.Security Card Management: Issuing Building Security Cards

    • Administration Officer
      • Apr 2001 - May 2002

      Setting up Broker & Agency filing systemData inputFaxingDuties as directed

    • Receptionist
      • Aug 2000 - Mar 2001

      Bundoora: Dental Receptionist for 4 Dentists.Making patients appointmentsCash HandlingClose up of business each night.Springvale: Open Business cash handlingCleaning of instrumentsReception dutiesSetting up of Reception area for new business

  • Fantastic Foods - Mobile Lunch Van
    • The Docklands area, including Appleton & Vic Dock
    • Driver, Customer Service
      • Sep 1996 - Aug 2000
      • The Docklands area, including Appleton & Vic Dock

      Order StockEnsure stock cold enough or hot enough to serveCash handlingFor 4 years had the biggest run of the fleet. Working 6 days a week and regular covering the evening shift as well.

    • Owner Manager - Eats for All Coffee Shop.
      • Sep 1994 - Aug 1996

      Serve CustomersCash handling and managing booksManage StaffOrder stockCatering5 star endorsement from Health Officers at Glen Eira Council

    • Switchboard Operator/Data Entry/Human ResourseslPurchasing
      • 1986 - Jan 1994

      Switchboard Operator: At Camberwell District Office - 2nd largest in Victoria. Taking 500 calls per day.Balancing Manual time sheets for 40 staff.Allocating telephone numbers to new services.Data Entry: Converting Manual Phone Data Records to Computer BasedHuman Resources: Action leave requestsManual pays for 210 staff and all relevant requests.Purchasing (system based) entered orders for Telecom stores in Vic & Tas.Orders for Telecom Linesman uniforms

    • Telephone Exchange Operator
      • Dec 1980 - 1986

      Prior to STD calls, calls were manual through operators: Reverse charge Calls, Person to Person.Also recorded Telephone faults for home and business phones.

    • Factory Processing Worker
      • Jan 1973 - Dec 1980

      Factory work:Aywon Clothing factoryBorthwicks Meat WorksSilcraft Car Part ManufacturingHutton Small Goods Factory

Education

  • 2001 - 2003
    RMIT online and through alternate scheme
    Software Packages (Word etc)
  • 1970 - 1973
    Traralgon High School

Suggested Services

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Industry Focus. “Insurance”

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