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Maximiano Ibs, a seasoned executive with a proven track record of driving strategic initiatives and fostering strong relationships, has spent over 20 years honing his expertise in customer service, team management, and business development. As Deputy Manager (Alumni Relations) at IBS Mumbai, he successfully maintained a strong connection with past students, creating and updating an effective alumni tracking data system and organizing large-scale events. Prior roles at Avaya Global Connect Limited and ARB Communications Pvt Limited further solidified his skills in customer service coordination, public relations, and general administration. Maximiano holds an MA degree in History from the University of Mumbai.

Experience

  • IBS
    • Mumbai Area, India
    • IBS Mumbai (IBS Alumni Federation, Mumbai) Deputy Manager (Alumni Relations)
      • Mar 2007 - Mar 2015
      • Mumbai Area, India

      Job Profile Maintained a strong relationship with past students of the Institute. Created & regularly updated an effective Alumni tracking data system. Catered to the networking needs of the IBS Alumni by informing them of current seminars, periodicals and newsletters. Maintained regular interaction between the IBS faculty, students and Alumni members and work towards bridging the gap between academia and industry by arranging Alumni Mentors, Mock Interviews, guest lectures etc. Structured and operated a Chapter Executive Committee (CEC) and organized meetings between IBS and the CEC members. Oversaw all meetings & committee communications. Coordinated large-scale events like annual get-togethers, move weeks, outings, this includes selecting venue, entertainment & managing event logistics. Informed Alumni members of current job openings nationally and internationally. Ensured success stories of Alumni are printed in the IBSAF Monthly Magazine. Compiled and submitted all reports on time.

    • Sr Customer Service Coordination Cum Storekeeper
      • Jan 1995 - Feb 2007

       Maintained Customer Service coordination. Played an active role in maintaining public relations, attended to client grievances and directed service engineers for prompt rectification of problems. Maintained an efficient inventory control of EPAB cards and other electronic components pertaining to telephone units. Ensured timely collections of payments of AMC and other outstanding payments. Maintained general administration, overall office maintenance, and housekeeping.

    • Asst Purchase cum Administrative Officer
      • Dec 1987 - Nov 1994

       Maintained general administration, overall office maintenance, and housekeeping. Maintained Inventory control of office stationery and other office equipment and gift articles. Ensured timely collections of payments of AMC and other outstanding payments. Conducted market surveys Organised filed staff activities Coordinated publishing activities

Education

  • 1993 - 1995
    University of Mumbai
    MA, History

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