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Maxime Telemaque is a seasoned management professional with expertise in project management, customer service, and sales management. He has held various leadership roles in companies such as CANAL+ Group, Canbiz online LLC, and Digicel Haiti. Maxime has also co-founded and managed several SMEs in the health and beauty sector. He holds a Master of Business Administration (MBA) and a Bachelor's degree in Social Communication from the University of the People and the Université d'Etat d'Haïti, respectively.

Credentials

  • Design Thinking for Innovation
    Coursera
    Sep, 2019
    - Apr, 2026
  • Digital Product Management: Modern Fundamentals
    Coursera
    Mar, 2019
    - Apr, 2026
  • Introduction to Personal Branding
    Coursera
    Sep, 2018
    - Apr, 2026

Experience

  • CANAL+ Group
    • South, Haiti
    • Area Manager
      • Jan 2021 - Present
      • South, Haiti

      Responsable for achieving objectives according to budget, running the company's business through its Distribution channels in South-Est, South, Nippes and Grand'Anse Departments of Haiti.Drive of sales and application of commercial policy, direct and indirect sales network performance - Development of distribution network in assigned area - Operational network management - Monitoring of Competitive intelligence and anti-piracy.

  • Canbiz online LLC
    • Miami, Florida, USA
    • Board Member
      • Oct 2018 - Present
      • Miami, Florida, USA

      Managing the product building team and products' life cycle, looking after issues related to customer acquisition, marketing, sales, business development at this Software and Outsourcing talent management startup.

  • Maxime Telemaque
    • Port-au-Prince, Haiti
    • Self-branding manager
      • Apr 2018 - Present
      • Port-au-Prince, Haiti

      Managing my Personal branding. As an experienced manager and entrepreneur using Internet to commercialize my products and services, I share my thoughts, skills and experiences with young people and women to encourage them to become entrepreneurs while they are still in school or in parallel with their job.

  • Biz beauté
    • Port-au-Prince, Haiti
    • Co-Founder
      • Nov 2017 - Present
      • Port-au-Prince, Haiti

      Co-managing with my wife the operations of this SME in the field of Health and beauty

  • Aytiz
    • Port-au-Prince
    • Co-Founder
      • Dec 2015 - Present
      • Port-au-Prince

      Co-managing with my wife the production and sales operations of this SME making fruits wine, Cremas and spiced Whisky.

    • Jamaica
    • Telecommunications
    • 700 & Above Employee
    • Sales Operations Manager
      • Oct 2013 - Dec 2020

      Key Responsibilities: Retail - Marketing - Regional Resources:Retail:- Meeting audit requirements- Driving ‘walk-out-working” initiative- Driving new “Digicel Experience” which will be launched soonMarketing:- Executing requests from Commercial Executives in regards to- Refreshing wall and POS branding- Branding of new walls and new POS- Provision of branding material, such as awnings, tables, umbrellas for Clusters- Events and Sponsorship of Events- Organizing the branding for all events sponsored by Digicel- Organizing Digicel Events (requested by CE and approved by GM)Resources: - Managing all Departmental resources:- Weekly fleet planning - an output of actions from weekly team meeting- Scheduling of servicing aligned with Departmental needs and HQ visits- Solar / Site Power Solutions- Responsible for following up on maintenance requirements

    • Local area manager
      • Apr 2013 - Sep 2013

      1. Developing Regional Sales: Pre & Post Paid acquisition, retention and revenue generation; Developing Regional competitive; strategies to meet business corporate & SME needs; Developing Sub Regional –District growth plans; Create & implement Local marketing initiatives in “local” communities 2. Achieving Business Sales Targets: Manage sales activity of each Channel Manager; Establish and maintain relationships with key Regional Influencers; Implement regional business strategies for customer growth, Looking towards maximizing Pre Paid Affinity relationships while continuously increasing Regional ARPU’s3. Be in Relationship with Consumer and Corporate accounts: Ensuring the highest level of Regional Consumer client satisfaction & corporate relationships 4. Operational: Ensure Regional Operational Processes aligned with HQ; Handset/Sim/Recharge processes works at 100%; Stock Ordering Processes meet Distribution Dept expectations5. (Special) focus on affinity sales, for incremental sales and revenue streams: Supervises all regional sales functions; leads regional sales Channels as well as directly supervise & develops DR’s; Collaborate with units in HQ 6. Managing Region: Assignment of staff duties & managing staff challenges; Put in place People Management Processes; Monitoring in house staff activity & field staff activity; Strict Control actual expenditure vs. budget; Play an active role in recruitment, on-boarding and training for staff;7. Marketing: Explore Regional Branding opportunities; Secure Key Regional Sponsorships & exclusive contracts with Key Radio Stations; Ensure Region has bespoke Plan based on Calendar of Marketing Activities & Product Value message are leveraged through all available local media8. Recharge: Ensure POS is visible & Electronic Recharge Top Up within the Region where every Digicel Cust can easily access to a Recharge point; Regional Recharge Plan exists & Recharge Distributors are fully linked with Sales Acquisition Program

    • Commercial Executive
      • Aug 2010 - Mar 2013

      Commercial Executive's key Responsibilities:- Handset and SIM needs of Clusters- Identifying Sponsorship and Event opportunities- Continuous improvement of Recharge Liquidity- Identifying Mobile Financial Service agent opportunities- Collection of Subscriber registration forms- Competitor Intelligence- Cluster intelligence- Execution / Completion of cluster specific actions

    • Communications Consultant
      • Dec 2009 - Aug 2010
      • Port-au-Prince

      - Supporting realization of communication activities and logistic of the projects.- Being Delegated near the states media of Haiti for inventory of equipments and formations needed at all levels, in other to improve their coverage and contents qualitity.- Originating and realizing the web site www.haitiprogrammescolaire.org for the diffusion of the adapted curriculum of the Haitian Ministry of Education. - Evaluating the International Program for the Development of Communication IPDC/Project 2009 “To form for better informing”.

  • Digicel Haiti
    • Port-au-Prince, Haiti
    • Corporate Support in charge of After sales
      • Apr 2006 - Apr 2008
      • Port-au-Prince, Haiti

      A- Corporate Account Support (April 2006 - Jan.2008)- Manage Digicel Corporate Sales Repair Center- Ensure that follow-up is done on the Corporate customers files - Sell directly Corporate Digicel products and services – Drive affinity sales to a variety of publics - In charge of the After sales Service B- Outbound Agent (Jan. - April 2008) - Assist customers having persistent difficulties with the use of the Digicel Haiti network.

Education

  • 2022 - 2023
    University of the People
    Master of Business Administration - MBA
  • 1999 - 2004
    Université d'Etat d'Haïti
    Bachelor's degree, Social communication
  • 2000 - 2004
    Faculté des sciences humaines de l'Université d'Etat d'Haiti (Haiti State University)
    Bac + 4, Communication, General
  • 1997 - 2000
    Centre pilote de Formation professionnelle
    Electotechnician, Electrotechnique

Suggested Services

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Industry Focus. “Broadcast Media Production and Distribution”

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