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Max Leonard

Marina Administrator at Cruising Yacht Club Australia
Intro Book
Marine operations expert with experience in guest service management and sailing instruction.
  • Claim this Profile
Location
Camden Park, New South Wales, Australia, AU
Languages
  • English -
Skills
  • Marine Operations
  • Guest Service Management
  • Customer Service
  • Customer Satisfaction
  • Customer Relations
  • Show all
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Bio

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Max Leonard is a seasoned marine operations professional with experience in guest service management, customer relations, and sailing instruction. He has worked in various roles, including Marina Administrator, Deckhand, and Concierge, overseeing day-to-day operations, customer satisfaction, and ensuring compliance with safety regulations. Max holds a NCEA Level 3 degree and has obtained STCW95 certification.

Credentials

  • STCW95
    -

Experience

  • Cruising Yacht Club Australia
    • Rushcutters Bay, Sydney
    • Marina Administrator
      • Dec 2016 - Present
      • Rushcutters Bay, Sydney

      Overseeing all day to day operations of the Marina, including but not limited to:-All bookings/movements-All Marina invoicing-Ensuring licences/insurances are up to date-Ensuring vessels are compliant with Club safety regulations-Managing incoming vessels competing in CYCA run events such as the Rolex Sydney Hobart Yacht Race

  • HAMILTON ISLAND ENTERPRISES LIMITED
    • Australia
    • Hospitality
    • 500 - 600 Employee
    • Marina Concierge
      • Oct 2015 - Dec 2016

    • Beach Sports Attendant
      • Oct 2014 - Oct 2015

  • One&Only Resorts
    • Hayman Island
    • Deckhand
      • Mar 2013 - Sep 2014
      • Hayman Island

      -Clean and maintain all vessels in fleet-Ropes during berthing-Anchoring-Meet and Greet guests at airport before transporting them to Hayman Island-Provide everyone on board with a safety briefing before any voyage-Check guests into resort-Accommodate to guests needs; including Food & Beverage Service-Collection and tagging of all guest luggage to ensure it gets to appropriate rooms in resort, or on the right flight on the return journey-Basic engine checks while underway as well as pre-start checks-Accurately record GPS positioning, speed and compass bearing while underway-Book guests in for activities to undertake during their stay at the resort-Private fishing charters-Private sunset sailing experiences-Provide all guests with an unforgettable experience

Education

  • 2004 - 2008
    Kapiti College
    NCEA Level 3

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Spectator Sports”

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