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Mawali Trice Jr.
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Bio
Experience
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IMER Group
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Southlake, Texas, United States
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Customer Care Intern
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Jun 2022 - Aug 2022
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Southlake, Texas, United States
-Processed customer orders and relayed information about price and availability.-Resolved customer inquires about equipment and orders and escalated questions to the appropriate team members.-Helped answer customer service phone calls and chat conversations.-Utilized NetSuite to place orders, track inventory, and process billing.-Managed small projects as needed.
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i9 Sports
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Beaverton, Oregon, United States
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Lead Official Referee
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Jun 2017 - May 2021
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Beaverton, Oregon, United States
-Onboard & supervise new referees.-Assist the Site Manager with sales, setup & teardown of each site.-Help facilitate & manage summer youth clinics.-Understand & enforce the i9 Sports rules books ensuring a fun, learning, and safety for all players.-Teach & demonstrate core concepts including Sportsmanship values. Keep time and score during the game; manage an age-appropriate level of instruction and competition.-Consistently demonstrate a positive attitude and superior customer service skills.
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Education
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2021 - 2025University of North Texas
Bachelor's degree, Fine and Studio Arts -
2018 - 2021
International School of Beaverton
12
Suggested Services
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Industry Focus. “Youth Services”
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