Experience

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  Pentucket Bank

  • Haverhill, Massachusetts, United States

  • VP, Program Manager

    • Feb 2021 - Present
    • Haverhill, Massachusetts, United States

    I'm currently serving in the role of Program and Analysis Management with Pentucket Bank. I am in charge of maintaining PB's Program Management Office (PMO), specifically managing timelines, financials, and the status of all in-flight projects across the bank. In addition, I have assumed responsibility for overseeing PB's Third Party Risk Management Program, streamlining the overall program for ease and consistency of third party risk assessments.

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  North Shore Bank, A Co-operative Bank

  • United States
  • Banking
  • 100 - 200 Employee

  • Vice President Program Management

    • Jul 2020 - Jan 2021

    I was promoted to work within a newly created PMO office of North Shore Bank where I was accountable for developing the methodology, process, and correlating policies for Enterprise-level work. ☛ I am most proud of the fact that I established our PM systems and mentored Project Leads brought in with no prior experience to help us all achieve project wins for the bank and key stakeholders.

  • Process Improvement Specialist/VP – Commercial Bank Lending Division

    • May 2015 - Jul 2020

    I was originally recruited into North Shore Bank in a temporary Commercial Loan Administrator role to assist during a large staff transition but was asked to come onboard in a full time role as a Process Improvement Specialist in the Commercial Banking Division due to my strong performance. I was promoted to VP level in 2018, where I served as a strategic Commercial Team Project Manager driving process improvements for systems and technology. I enjoyed working in this role and drew upon my extensive commercial legal and administrative process expertise to manage multiple complex projects under aggressive timelines. I worked with all bank departments to identify imaging platform needs and solicit and retain cost effective vendors, and I was additionally accountable for managing the commercial and residential monitoring process for NSB-financed construction projects. 📝 I onboarded and mentored a strong team of 5 Commercial Loan Administrators and remained an active participant in the company’s monthly IT Steering Committee meetings.

• 

  TD Bank

  • Bedford, NH

  • Project Manager, VP - Commercial Workout Division/Group Manager/VP – Commercial Work Out Department

    • 1991 - 2015
    • Bedford, NH

    I served in several roles with TD Bank over the course of 24 years - I initially worked as a Commercial Real Estate Administrative Supervisor, promoted to a Commercial Loan Administration Manager/AVP for Eastern Massachusetts, then to a Commercial Loan Administrative Manager/AVP for the entire state of Massachusetts by 2007. In 2010, I was assigned to serve as a Project Specialist/AVP – US Data Governance Team where I helped manage risk by assisting in the coordination of Basel II self-assessment requirements for the Small Business Banking Group. In 2012, I was promoted to Group Manager/VP in the Commercial Work Out Department where I oversaw strategic projects while managing a team of 27 Commercial Loan Administrators across the TD Bank footprint. I served on multiple committees and lead process improvements on various methodologies. I was then promoted to Project Manager/VP in the Commercial Work Out Department in 2015, and was accountable for providing consistency in policy application, procedures, and processes through active collaboration and effective project management. I ensured proper controls were placed, developed correlating training materials, and routinely facilitated open communication with process owners and stakeholders. I additionally achieved my Lean Six Sigma Green Belt during this time frame.