Experience

• 

  Hasbro

  • Providence, Rhode Island Area

  • Order and Policy Analyst

    • 2012 - Present
    • Providence, Rhode Island Area

• 

  Covidien

  • United States
  • Medical Equipment Manufacturing
  • 700 & Above Employee

  • Adjustment Analyst

    • Sep 2005 - Sep 2012

    Customer Accounts Management Handle all Accounts Receivable activities for a major corporate account with $5 Million in annual sales and 10 subsidiaries; review an average of 12 to 24 invoices daily ranging from $1,000 to $200,000. Utilize analysis and research methods to successfully keep aging deductions to within 3 months. Process, track and analyze all POD’s for all open invoice orders. Identify and quickly resolve any open invoice issues such as pricing discrepancies, shortages. Damage, claims, customer errors, and freight and tax deductions. Communicate on a daily basis with customers, freight companies, and corporate departments (Sales, Rebate, Contracts, Credit and Customer Service) to determine the best business and work solution for each case. Apply cash payments on an accurate and timely basis; process all bill backs and credits on a daily basis. Review reasons for merchandise returns; work closely with U.S. Distribution Center managers. Recognition & Community InvolvementNominated by co-workers and given the corporate “Kudos” award by management in 2006 for performing data analysis for a multi-million dollar account in addition to maintaining a regular workload. Selected by management to be a corporate representative and volunteer for the 2007 Pan Mass Challenge charity event to benefit the Dana Farber Center.

  • Business Operations Support

    • 2006 - 2012

• 

  North Attleboro Public Schools- Early Learning Center

  • Teacher's Aid

    • Sep 2003 - Jun 2006

• 

  Wheaton College (MA)

  • Admissions Support

    • Sep 2003 - Feb 2004

• 

  Hills Department Store

  • Buyer Assistant/Business Analyst

    • Jan 1989 - May 1991

    Assisted the Buyer in all jewelry purchasing activities (buying, inspection, and shipping) for 170 of Hills U.S. Jewelry departments; controlled unit/dollar Open to Buy figures issued by corporate. Negotiated price and schedules with 12 major suppliers and an additional 20 smaller vendors; reviewed contracts for accuracy of terms and conditions. Maintained all merchandise databases; utilized forecasting methods to project future purchasing needs based on cyclical sales patterns; determined current store inventory levels in order to maintain balance. Oversaw the constant distribution of a mix of merchandise to individual stores based on sales rank and customer volumes; expedited and tracked all open purchase orders; created ongoing status reports. Performed an ongoing evaluation of each vendor based on rate pricing, product quality, and delivery. Handled and resolved any special customer service complaints regarding stores and/or merchandise. Assisted in the training of new employees.

• 

  Hills Department Stores

  • Assistant Buyer

    • Jan 1988 - May 1991

• 

  POTPOURRI COLLECTIONS, Inc

  • Purchasing Agent/Expediter

    • Aug 1986 - Sep 1988

    Oversaw purchasing activities for a specialty catalogue store producing 9 annual catalogues with diverse product offerings (Seasonal, Home & Garden, Apparel & Accessories, Collections, Gift Items).Coordinated and assisted with merchandise selections; prepared product and vendor forecasts. Determined vendor selection; solicited bids, negotiated pricing and all contract terms and conditions; and performed vendor value assessment. Created and issued work production orders; reviewed product codes for low-inventory or back order; created and approved purchased orders; processed material returns; and expedited all orders. Interfaced with in-house Warehouse operations management and staff to anticipate and resolve problems; requested cycle counts and pulled pick tickets to research current inventory and customer product returns. Communicated on a daily basis with vendors and freight companies on product and delivery status.

• 

  Potpourri Group

  • Rebuyer

    • Aug 1986 - Aug 1988