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Maur Delaney

LGBT HHS Care Manager at Trillium Health
Intro Book
Experienced social worker and facilitator with expertise in LGBTQ+ support and peer support.
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Location
Rochester, New York, United States, US
Languages
  • English Native or bilingual proficiency
Skills
  • Art
  • Drawing
  • Photoshop
  • Painting
  • Fine Art
  • Show all
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Bio

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Maur Delaney is a seasoned social worker and facilitator with a Master's Degree in Social Work and experience in mental health counseling, care management, and technical support. He has worked in various settings, including Trillium Health, The Pride Center of Western New York, Child & Family Services, Inc., and Buffalo Center for Arts and Technology. Maur has expertise in LGBTQ+ support, peer support, and quality assurance. Maur is also a skilled artist, proficient in Photoshop, Painting, and Watercolor, and has experience with contemporary art and fine art.

Credentials

  • Customer Service Certified
    International Customer Service Association
    Jan, 2010
    - Apr, 2026
  • Licensed Master Social Worker
    The University of the State of New York Education Department Office of the Professions
    Oct, 2018
    - Apr, 2026

Experience

  • Trillium Health
    • Rochester, New York, United States
    • LGBT HHS Care Manager
      • Feb 2021 - Present
      • Rochester, New York, United States

      Referring HIV-positive and LGBTQ clients to resources within the organization and throughout the community, administering Gender OUTfit program including fittings and workshop, actively listening and responding to client needs, providing peer support, enrolling patients under the Ryan White C and LGBT HHS grants, representing Trillium at conferences, documenting notes and services using the Medent electronic health record system and AIRS to manage patient records, mentoring new care management employees, and serving as task manager to department BSW interns

  • The Pride Center of Western New York
    • Buffalo, New York, United States
    • Facilitator
      • Jan 2019 - Present
      • Buffalo, New York, United States

      TransGeneration Support Group: facilitating twice-monthly support meetings, supporting transgender and gender expansive individuals, collaborating with Pride Center staff, encouraging participation among group attendees, creating support group meeting agendas, recording meeting demographics

  • Child & Family Services, Inc.
    • Buffalo, New York, United States
    • In-home Mental Health Counselor
      • Jan 2019 - Apr 2019
      • Buffalo, New York, United States

      Providing mental health counseling to children, youth, and their families, traveling to clients’ homes or other community locations to provide services, documenting services provided for billing Medicaid and other insurance sources, collaborating with team members for self and team enrichment

  • Buffalo Center for Arts and Technology
    • Buffalo/Niagara, New York Area
    • Intern
      • Sep 2017 - May 2018
      • Buffalo/Niagara, New York Area

  • Child and Family Services Employee Assistance Program
    • Buffalo, New York Area
    • Social Impact Fellow
      • Jun 2017 - Jul 2017
      • Buffalo, New York Area

      Social Impact Fellowship project internship/consultancy through the University at Buffalo developing a White Paper and presentation on occupational justice and the role of employee assistance programs.

  • Matt Urban Hope Center
    • Buffalo/Niagara, New York Area
    • Intern
      • Sep 2016 - May 2017
      • Buffalo/Niagara, New York Area

      Foundation year field placement at Matt Urban Hope Center, assisting in program development and publicity.

  • Sutherland Global Services
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Level 1 Support
      • Jun 2015 - Jan 2016

      Level 1 Support for Proofpoint.

    • Tier 1 Support Engineer
      • Mar 2015 - Jun 2015

      Tier 1 Support Engineer for Good Technology.

    • Senior Consultant
      • Oct 2014 - Mar 2015

      Team Lead for the ProStores and Magento technical support teams.

    • Technical Support Consulatant
      • Aug 2009 - Mar 2015

      QA Specialist and Trainer, as well as a Platinum Support Consultant for the ProStores Technical Support Desk.

  • Client Logic
    • Technical Support Specialist
      • Mar 1999 - Jul 1999

      Provided call center technical support for PC and Macintosh customers of MCI WorldCom Internet.

Education

  • 2016 - 2018
    University at Buffalo
    Master’s Degree, Social Work
  • 1994 - 2016
    State University of New York College at Oswego
    Bachelor’s Degree, Fine/Studio Arts, General
  • 2004 - 2005
    Monroe Community College
    Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
  • 1990 - 1994
    Buffalo Academy of the Sacred Heart
  • 1985 - 1990
    Christ the King

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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