See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Matthew Lawrence De Mesa profile image

Matthew Lawrence De Mesa

Senior Technical Support Engineer at Genesys
Intro Book
Matthew Lawrence De Mesa, a seasoned technical professional with 2 years 11 months of experience in engineering and support roles, holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Colegio de San Juan de Letran.
  • Claim this Profile
Location
Metro Manila, National Capital Region, Philippines, PH
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI

Credentials

  • Customer Service: Problem-Solving and Troubleshooting
    LinkedIn
    Jun, 2024
    - Apr, 2026
  • Developing a Learning Mindset
    LinkedIn
    Jun, 2024
    - Apr, 2026
  • Empathy for Customer Service Professionals
    LinkedIn
    Jun, 2024
    - Apr, 2026
  • How to Talk to Anyone (Blinkist Summary)
    LinkedIn
    Jun, 2024
    - Apr, 2026
  • Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
    LinkedIn
    Jun, 2024
    - Apr, 2026
  • Genesys Design Thinking Explorer
    Genesys
    Feb, 2024
    - Apr, 2026
  • Learning Network Troubleshooting
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Networking Foundations: Networking Basics
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Apple Certified iOS Technician
    Apple
    May, 2018
    - Apr, 2026
  • Apple Certified Mac Technician
    Apple
    Mar, 2018
    - Apr, 2026
  • Licensed Electronics Engineer
    Professional Regulation Commission
    Oct, 2017
    - Apr, 2026
  • Access4 Certified: Foundation Provisioning
    Access4
    May, 2023
    - Apr, 2026
  • Access4 Certified: Foundation Support
    Access4
    May, 2023
    - Apr, 2026

Experience

  • Genesys
    • Quezon City, National Capital Region, Philippines
    • Senior Technical Support Engineer
      • Dec 2023 - Present
      • Quezon City, National Capital Region, Philippines

  • Alltel Australia
    • Technical Support Specialist
      • May 2023 - Dec 2023

  • TPG
    • Manila, National Capital Region, Philippines
    • Corporate Provisioning Engineer
      • Jan 2021 - May 2023
      • Manila, National Capital Region, Philippines

  • Power Mac Center
    • Philippines
    • Service Engineer
      • Mar 2018 - Jan 2021
      • Philippines

Education

  • 2012 - 2017
    Colegio de San Juan de Letran (Manila)
    Bachelor's degree, Electrical, Electronics and Communications Engineering

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Software Development”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles